Customer Service Specialist

Customer Service Role OverviewWe are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a Policy Renewal Specialist, you will be responsible for delivering exceptional customer experiences, ensuring our customers feel valued and supported throughout the policy renewal process.Key Responsibilities:Explain policy renewal...

About UsHastings Direct is a leading digital insurance provider in the UK, striving to be the best and biggest. Our Customer Service team plays a crucial role in delivering high-quality insurance services to thousands of customers daily.Job DescriptionWe are seeking an experienced Customer Experience Specialist to join our team. As a key member, you will...

Job SummaryWe are seeking a highly skilled Customer Claims Resolution Specialist to join our team at Hastings Direct. As a Customer Claims Resolution Specialist, you will be responsible for managing a portfolio of policyholder's total loss claims through to settlement.Key ResponsibilitiesManage a portfolio of policyholder's total loss claims through to...

Job Title: Customer Claims Resolution SpecialistJob Summary:We are seeking a highly skilled Customer Claims Resolution Specialist to join our team at Hastings Direct. As a Customer Claims Resolution Specialist, you will be responsible for managing a portfolio of policyholder's total loss claims through to settlement.Key Responsibilities:Manage a portfolio of...

About the RoleWe are seeking a skilled Customer Claims Resolution Specialist to join our team at Hastings Direct. This is an exciting opportunity to work in a fast-paced environment and provide exceptional support to our customers who have been involved in a road traffic accident.Key ResponsibilitiesManage a portfolio of policyholders' total loss claims...

About the Role:We are seeking a highly skilled Customer Outcomes Specialist to join our team at Hastings Direct. As a key member of our operations team, you will be responsible for ensuring our customers have a great experience with our Telematics product.Key Responsibilities:Take the lead in ensuring customers have a great experience due to the role...

This role involves delivering a first-rate customer experience. As a customer service representative, you will engage with customers who are looking to renew their policies, ensuring they understand the changes and are comfortable with their new quote. You will need to discuss our products confidently, provide accurate information, and address any concerns...

Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, resolving customer inquiries, and providing accurate information about our products and services.Key...

Customer Service Role OverviewWe are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a key member of our Customer Service team, you will be responsible for handling inbound calls from customers who are interested in our policies or wish to make changes to their existing ones.Key Responsibilities:Handle customer...

Customer Service Role OverviewWe are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a Customer Service Representative, you will be responsible for handling inbound calls from customers who are interested in one of our policies or wish to make changes to an existing one.Key Responsibilities:Handle customer inquiries...

Customer Service Role OverviewAt Hastings Direct, we're looking for a part-time Customer Service Representative to join our team. As a key member of our contact centre, you'll be responsible for delivering exceptional customer experiences and providing accurate information to our customers.Key Responsibilities:Handle customer inquiries and resolve issues in...

About the Role:We are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, handling customer inquiries, and providing accurate information about our products.Key Responsibilities:Handle customer inquiries and...

About the Role:We are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, ensuring that our customers are satisfied with their policy renewals.Key Responsibilities:Provide accurate and timely information to...

About Hastings DirectHastings Direct is a leading digital insurance provider in the UK, committed to delivering exceptional customer service and support.Job DescriptionWe are seeking an experienced CUSTOMER SERVICE REPRESENTATIVE to join our team as an Insurance Claims Handler. The successful candidate will be responsible for managing a portfolio of...

Delivering Exceptional Customer ServiceWe are seeking a skilled Customer Service Representative to join our vibrant Bexhill office. As a key member of our Customer Service team, you will be handling inbound calls from customers who are interested in our policies or wish to make changes to an existing one.Your Key Responsibilities:Handle customer inquiries...

About the Role:You will be a key member of our growing lending operations team, responsible for managing inbound customer inquiries and resolving issues efficiently. Your excellent communication skills and passion for customer service will be essential in delivering a positive experience for our customers.Key Responsibilities:Handling inbound and outbound...

We are seeking an exceptional Customer Service Representative to join our team at Hastings Direct, a leading digital insurance provider in the UK.As a Customer Service Representative, you will play a vital role in delivering a high-quality customer experience by explaining our insurance products simply and clearly, ensuring customers get the right cover, and...

​Develop a Career in Insurance with Hastings DirectWe are seeking a Customer Representative to join our Retentions department, where you will have the opportunity to develop a career in the world of insurance. During the first five weeks of training, you will learn both theoretical and experiential skills in the classroom. In weeks six and seven, you will...

Customer Representative RoleWe are seeking a Customer Representative to join our Retentions department at Hastings Direct. The ideal candidate will possess strong communication skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer service.Key ResponsibilitiesAct as the voice of Hastings Direct, supporting...

We are seeking a skilled Customer Service Representative to join our team at Hastings Direct, located in Bexhill. As a member of our team, you will be handling inbound calls from customers who are interested in one of our policies or wish to make changes to an existing one.With excellent communication and problem-solving skills, you will use your knowledge...