Customer Service Representative

About the Role:We are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, handling customer inquiries, and providing accurate information about our products.Key Responsibilities:Handle customer inquiries and...

About the Role:We are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, ensuring that our customers are satisfied with their policy renewals.Key Responsibilities:Provide accurate and timely information to...

We are seeking an exceptional Customer Service Representative to join our team at Hastings Direct, a leading digital insurance provider in the UK.As a Customer Service Representative, you will play a vital role in delivering a high-quality customer experience by explaining our insurance products simply and clearly, ensuring customers get the right cover, and...

Customer Service Role OverviewAt Hastings Direct, we're looking for a part-time Customer Service Representative to join our team. As a key member of our contact centre, you'll be responsible for delivering exceptional customer experiences and providing accurate information to our customers.Key Responsibilities:Handle customer inquiries and resolve issues in...

Customer Service Role OverviewWe are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a key member of our Customer Service team, you will be responsible for handling inbound calls from customers who are interested in our policies or wish to make changes to their existing ones.Key Responsibilities:Handle customer...

About Hastings DirectHastings Direct is a leading digital insurance provider in the UK, committed to delivering exceptional customer service and support.Job DescriptionWe are seeking an experienced CUSTOMER SERVICE REPRESENTATIVE to join our team as an Insurance Claims Handler. The successful candidate will be responsible for managing a portfolio of...

This role involves delivering a first-rate customer experience. As a customer service representative, you will engage with customers who are looking to renew their policies, ensuring they understand the changes and are comfortable with their new quote. You will need to discuss our products confidently, provide accurate information, and address any concerns...

Role OverviewWe are seeking a skilled Customer Representative to join our Retentions department at Hastings Direct. As a key member of our team, you will be responsible for actively listening to customer queries, fact-finding, and providing tailored solutions to meet their insurance needs.Key ResponsibilitiesDeliver exceptional customer service by listening...

Customer Service Role OverviewWe are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a Policy Renewal Specialist, you will be responsible for delivering exceptional customer experiences, ensuring our customers feel valued and supported throughout the policy renewal process.Key Responsibilities:Explain policy renewal...

At Hastings Direct, we're expanding our unsecured lending business and seeking individuals with a passion for customer service to join our team. As a Customer Service Representative, you'll be responsible for managing inbound calls, emails, and making outbound calls to resolve customer queries efficiently.You will be working closely with the Underwriting &...

Customer Service Role OverviewWe are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a Customer Service Representative, you will be responsible for handling inbound calls from customers who are interested in one of our policies or wish to make changes to an existing one.Key Responsibilities:Handle customer inquiries...

Customer Representative RoleWe are seeking a Customer Representative to join our Retentions department at Hastings Direct. The ideal candidate will possess strong communication skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer service.Key ResponsibilitiesAct as the voice of Hastings Direct, supporting...

​Develop a Career in Insurance with Hastings DirectWe are seeking a Customer Representative to join our Retentions department, where you will have the opportunity to develop a career in the world of insurance. During the first five weeks of training, you will learn both theoretical and experiential skills in the classroom. In weeks six and seven, you will...

About the RoleWe are seeking a Retail Assistant to join our supportive Iceland family. As a Retail Assistant, you will be at the heart of our operation, working in a fun and engaging team environment.Your role will be to ensure that you deliver great standards and a store to be proud of, providing an excellent customer experience for our shoppers.We offer...

OverviewWe are seeking a skilled Customer Representative to join our Retentions department in the insurance industry.Salary and BenefitsThe successful candidate will receive a competitive salary of £24,500 per annum, plus benefits including up to 5% annual discretionary bonus, 25 days holiday and bank holidays equivalent, buy and sell up to 5 days, tech...

We are seeking a skilled Customer Service Representative to join our team at Hastings Direct, located in Bexhill. As a member of our team, you will be handling inbound calls from customers who are interested in one of our policies or wish to make changes to an existing one.With excellent communication and problem-solving skills, you will use your knowledge...

Delivering Exceptional Customer ServiceWe are seeking a skilled Customer Service Representative to join our vibrant Bexhill office. As a key member of our Customer Service team, you will be handling inbound calls from customers who are interested in our policies or wish to make changes to an existing one.Your Key Responsibilities:Handle customer inquiries...

Unlock Your Potential in a Dynamic Customer-Focused RoleWe are seeking an exceptional customer service professional to join our team as a Customer Representative. This exciting opportunity will involve working with customers who are approaching the end of their current insurance policy and need guidance on renewal options.Key Responsibilities:Actively listen...

About the RoleWe are seeking a Customer Service Specialist to join our team in Bexhill. As a key member of our customer-focused environment, you will be the voice of Hastings Direct, supporting customers who are coming to the end of their current policy and want to discuss their renewal with us.

About the Role:You will be a key member of our growing lending operations team, responsible for managing inbound customer inquiries and resolving issues efficiently. Your excellent communication skills and passion for customer service will be essential in delivering a positive experience for our customers.Key Responsibilities:Handling inbound and outbound...