
Retentions Department Customer Advocate
3 weeks ago
We are seeking a highly motivated and experienced Customer Service Specialist to join our Retentions department. The ideal candidate will have excellent communication and interpersonal skills, as well as a passion for delivering exceptional customer service.
The successful candidate will be responsible for resolving customer queries and complaints in a timely and professional manner. They will also work closely with other team members to identify opportunities to improve customer satisfaction and retention.
This is a full-time position that offers a competitive salary and benefits package. If you are a customer-focused individual with a strong work ethic, we encourage you to apply.
Estimated salary: £28,000 - £33,000 per annum (dependent on location).
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Customer Experience Advocate
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeHastings Direct is seeking a highly skilled and motivated individual to join our Retentions department as a Customer Experience Advocate. In this role, you will play a key part in ensuring that our customers receive the best possible service and support throughout their journey with us.Job Description:Work closely with customers to identify and resolve...
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Retentions Department Associate
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Description:Hastings Direct is looking for a Customer Representative to join our Retentions department. As a key member of our team, you will be involved in both theoretical and experiential learning in the classroom, followed by application at Academy.Key responsibilities include:• Providing outstanding customer service and support• Resolving...
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Customer Service Specialist
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout the Role:As a Customer Service Specialist in our Retentions department, you will play a crucial role in building strong relationships with customers and resolving their queries and complaints efficiently.Your primary responsibility will be to provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and...
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Customer Service Advocate UK
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob DescriptionAs a Customer Representative at Hastings Direct, you will be responsible for assisting customers with their insurance queries and concerns.Training for this role will involve both theoretical and experiential learning in the classroom, followed by practical application in the Academy.You will have the opportunity to develop your skills and...
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Retention Team Member
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Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Description">As a Customer Representative in our Retentions department, you'll play a vital role in ensuring our customers receive the best possible service. Your primary responsibility will be to assist customers with their queries, resolve issues, and provide solutions that meet their needs.
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Vulnerable Customer Advocate
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout the Role:As a Vulnerable Customer Advocate at Hastings Direct, you'll work closely with representatives across the business to align change plans and manage risks. Your expertise will be invaluable in creating a network of champions to support colleagues with complex cases.In this challenging yet rewarding position, you'll produce assessments and...
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Customer Service Advocate
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Title: Customer Service AdvocateWe are seeking a highly skilled and dedicated Customer Service Advocate to join our team at Hastings Direct. As a key member of our working group, you will play a crucial role in ensuring that all change plans support customers in vulnerable circumstances.Your responsibilities will include:Leading the working group of...
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Insurance Retention Advisor
2 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Description">We are seeking an experienced Customer Representative to join our team at Hastings Direct. As a key member of our Retentions department, you will play a crucial role in resolving customer queries and providing personalized solutions.">Responsibilities">">Provide exceptional customer service via phone, email, and in-person...
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Insurance Careers Advocate
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeWe are looking for a highly motivated individual to join our Retentions department as a Customer Representative. In this role, you will have the opportunity to develop a career in the world of Insurance and work closely with customers to resolve their queries.Job Description:Provide excellent customer service by resolving insurance-related queries in a...
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Customer Service Liaison
4 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeCompany Overview: As a leading insurance provider, Hastings Direct is committed to delivering exceptional customer experiences. We are seeking a highly skilled Customer Representative to join our Retentions department.
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Hastings Direct Retention Specialist
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeCustomer Experience SpecialistHastings Direct is committed to delivering exceptional customer experiences, and we are seeking a skilled Customer Representative to join our Retentions department. This is an excellent opportunity for individuals who are passionate about helping customers achieve their goals and developing a career in the insurance...
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Insurance Retention Specialist
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeHastings Direct is committed to providing exceptional customer experiences. As an Insurance Retention Specialist, you will play a key role in delivering this commitment.Job Description:Provide tailored solutions to policyholders' needs and concernsFoster long-term relationships with customers through proactive engagementBenefits:Ongoing training and...
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Customer Service Associate
2 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeHastings Direct is seeking a Customer Service Associate to join our Retentions department. This role involves developing a career in the world of Insurance and working with customers to resolve their queries.Job Description:This position offers an excellent opportunity to learn about the insurance industry and develop valuable skills. The first five weeks...
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Vulnerable Customer Advocate
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob OverviewWe are seeking a dedicated individual to lead our efforts in supporting customers in vulnerable circumstances. As a Vulnerable Customers Lead, you will play a critical role in ensuring that our company provides excellent service and care to those who need it most.About the RoleThis is an exciting opportunity to join our team at Hastings Direct...
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Customer Service Ambassador
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full time**Customer Representative Opportunity**At Hastings Direct, we're seeking a dedicated individual to join our Retentions department as a Customer Representative. This role offers the chance to develop a career in Insurance and work with customers to resolve their queries, providing exceptional service and support.Key Responsibilities:Deliver outstanding...
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Customer Insights Manager
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full time**Job Description**Hastings Direct is a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We are looking for a highly skilled Customer Insights Manager to join our team.The successful candidate will have a strong analytical background and experience working with large datasets. You will be responsible for...
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Customer Service Professional
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob DescriptionHastings Direct is a leading provider of insurance services, and we are currently seeking a skilled Customer Representative to join our Retentions department. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and developing a career in the insurance industry.Key...
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Customer Service Specialist
2 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout Hastings Direct">We are a leading insurance provider, dedicated to delivering exceptional customer experiences. We're currently seeking a skilled Customer Representative to join our Retentions department.">Job Summary">This role involves working closely with customers to resolve queries and provide tailored solutions. You will be responsible for...
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Customer Service Expert
2 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeCompany Overview:Hastings Direct is a leading provider of insurance solutions, dedicated to delivering exceptional customer experiences. Our team is passionate about helping individuals achieve their career goals and develop a successful career in the insurance industry.Salary: £24,500 per annum, plus benefits and opportunities for further salary...
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Community Care Advocate
4 days ago
Bexhill, East Sussex, United Kingdom Town & Country Housing Group Full timeCommunity Care Job:We are seeking a Community Care Advocate to join our team at Town & Country Housing Group. As a key member of our staff, you will play a vital role in providing specialist housing, care, and support to individuals who are socially excluded, disabled, unwell, or homeless.This is an exciting opportunity for someone with a passion for...