Customer Experience Advocate

Job Title: Customer Service AdvocateWe are seeking a highly skilled and dedicated Customer Service Advocate to join our team at Hastings Direct. As a key member of our working group, you will play a crucial role in ensuring that all change plans support customers in vulnerable circumstances.Your responsibilities will include:Leading the working group of...

About the Role:As a Vulnerable Customer Advocate at Hastings Direct, you'll work closely with representatives across the business to align change plans and manage risks. Your expertise will be invaluable in creating a network of champions to support colleagues with complex cases.In this challenging yet rewarding position, you'll produce assessments and...

Job OverviewWe are seeking a dedicated individual to lead our efforts in supporting customers in vulnerable circumstances. As a Vulnerable Customers Lead, you will play a critical role in ensuring that our company provides excellent service and care to those who need it most.About the RoleThis is an exciting opportunity to join our team at Hastings Direct...

Job Summary:We are seeking a highly motivated and experienced Customer Service Specialist to join our Retentions department. The ideal candidate will have excellent communication and interpersonal skills, as well as a passion for delivering exceptional customer service.The successful candidate will be responsible for resolving customer queries and complaints...

Job DescriptionAs a Customer Representative at Hastings Direct, you will be responsible for assisting customers with their insurance queries and concerns.Training for this role will involve both theoretical and experiential learning in the classroom, followed by practical application in the Academy.You will have the opportunity to develop your skills and...

Job SummaryThis role is responsible for leading the working group of representatives across the business, ensuring that all change plans to support customers in vulnerable circumstances are aligned, risks and dependencies are managed, and learnings are shared.You will create a network of vulnerable customer champions across the business to ensure that...

About UsHastings Direct is a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Our talented team of professionals share a vision of delivering exceptional customer experiences through innovative data-driven solutions.Job Description:This Senior Analyst role requires a strong analytical mindset and excellent...

Unlock Your Potential in a Dynamic Customer-Focused RoleWe are seeking an exceptional customer service professional to join our team as a Customer Representative. This exciting opportunity will involve working with customers who are approaching the end of their current insurance policy and need guidance on renewal options.Key Responsibilities:Actively listen...

Salary:">We offer a competitive salary of £25,000 per annum, plus additional benefits that make Hastings Direct a great place to work. Whether you're just starting your career or looking for a new challenge, our comprehensive rewards package has got you covered.

About Hastings DirectHastings Direct is a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture.We provide insurance for over three million customers, but we know there's even bigger...

**Drive Business Growth with Data-Driven Insights**We're seeking a talented Senior Analyst to join our Customer Insights team at Hastings Direct. As a digital insurance leader, we're focused on harnessing the power of data to drive business decisions and growth.Job Summary:This role involves analyzing large datasets to identify trends, opportunities, and...

Are you a customer-focused professional looking for a new challenge? Do you have experience in sales, logistics, or a related field? We are seeking a Customer Experience and Logistics Coordinator to join our dynamic team at Tapi Carpets & Floors.About the RoleIn this exciting role, you will be responsible for delivering exceptional customer experiences,...

About Hastings DirectWe're a digital insurance provider with a mission to deliver exceptional customer experiences through innovative solutions and seamless interactions.Our CultureOur company culture is built around collaboration, innovation, and customer-centricity. We encourage our employees to take ownership of their projects, share ideas, and learn from...

About the RoleThis is an exciting opportunity for a Customer Care Colleague to join our dynamic team at Tesco Partners. As a key member of our store support team, you will be responsible for providing top-notch customer service and contributing to a positive shopping environment.

The estimated salary for this role is £25,000 - £35,000 per annum, depending on experience and location.Job DescriptionKey Responsibilities:Prepare and serve Subway sandwichesMaintain food storage and preparation areas according to Health & Safety and Audit standardsTill OperatorMonitor stock levelsCheck in deliveriesComplete daily and weekly cleaning...

We are looking for a highly motivated individual to join our Retentions department as a Customer Representative. In this role, you will have the opportunity to develop a career in the world of Insurance and work closely with customers to resolve their queries.Job Description:Provide excellent customer service by resolving insurance-related queries in a...

Job DescriptionEstimated Salary: £8-10 per hourWe are seeking a motivated individual to join our team as a Charity Shop Assistant. As a key member of our shop team, you will play a vital role in helping us raise vital funds for animal welfare.The ideal candidate will be friendly and confident when interacting with customers, able to work effectively in a...

We're looking for a skilled and compassionate individual to join our team as a Care Professional. As a key member of our team, you'll play a vital role in enhancing the quality of life for our clients.About the Role:Your primary responsibility will be to provide personalized support services to our clients, focusing on their unique needs and interests. This...

Paediatric Nurse Role:We are seeking a dedicated and empathetic Paediatric Nurse to join our Academics team. As a Children's Community Nurse, you will play a crucial role in supporting children with complex medical and physical needs, promoting their overall well-being and quality of life.About the PositionThis is an excellent opportunity for a qualified...

Job OverviewWe're seeking a Customer Success Director to join our team at Hastings Direct. As a hybrid workplace leader, you'll play a key role in driving business growth and excellence while promoting a positive work-life balance.About the RoleThe successful candidate will be responsible for leading our customer conduct initiatives, ensuring seamless...