Customer Experience Specialist

The estimated salary for this role is £25,000 - £35,000 per annum, depending on experience and location.Job DescriptionKey Responsibilities:Prepare and serve Subway sandwichesMaintain food storage and preparation areas according to Health & Safety and Audit standardsTill OperatorMonitor stock levelsCheck in deliveriesComplete daily and weekly cleaning...

Hastings Direct is seeking a highly skilled and motivated individual to join our Retentions department as a Customer Experience Advocate. In this role, you will play a key part in ensuring that our customers receive the best possible service and support throughout their journey with us.Job Description:Work closely with customers to identify and resolve...

About the RoleThis is an exciting opportunity for someone to develop a career in the insurance industry as a Customer Service Specialist.As a Customer Service Specialist, you will be responsible for actively listening to customer queries, working with them to fact find and understand any changes to their policy details and circumstances.You will utilize...

About UsHastings Direct is a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Our talented team of professionals share a vision of delivering exceptional customer experiences through innovative data-driven solutions.Job Description:This Senior Analyst role requires a strong analytical mindset and excellent...

Job Title: Vulnerable Customer SpecialistWe are looking for a talented and detail-oriented Vulnerable Customer Specialist to join our team at Hastings Direct. In this role, you will be responsible for ensuring that all customers receive good outcomes and that risks of harm are mitigated.Your key responsibilities will include:Working with business areas to...

Company Overview:Hastings Direct is a leading digital insurance provider with a strong commitment to customer satisfaction.We're seeking a highly skilled CUSTOMER SUPPORT SPECIALIST to join our team in Leicester or Bexhill-on-Sea (Hybrid). As a key member of our working group, you'll play a crucial role in ensuring that all change plans support customers in...

At Hastings Direct, we're passionate about delivering good customer outcomes and driving our growth sustainably. As a Customer Outcome Specialist, you will play a crucial role in ensuring our business practices meet regulatory requirements and drive customer satisfaction.This is an exciting opportunity to work closely with various business areas, gathering...

**Drive Business Growth with Data-Driven Insights**We're seeking a talented Senior Analyst to join our Customer Insights team at Hastings Direct. As a digital insurance leader, we're focused on harnessing the power of data to drive business decisions and growth.Job Summary:This role involves analyzing large datasets to identify trends, opportunities, and...

Are you a customer-focused professional looking for a new challenge? Do you have experience in sales, logistics, or a related field? We are seeking a Customer Experience and Logistics Coordinator to join our dynamic team at Tapi Carpets & Floors.About the RoleIn this exciting role, you will be responsible for delivering exceptional customer experiences,...

About Hastings DirectWe're a digital insurance provider with a mission to deliver exceptional customer experiences through innovative solutions and seamless interactions.Our CultureOur company culture is built around collaboration, innovation, and customer-centricity. We encourage our employees to take ownership of their projects, share ideas, and learn from...

About UsHastings Direct is a pioneering digital insurance provider committed to innovation and excellence. Our goal is to become the top insurer in the UK by harnessing the power of data and technology.Job DetailsWe are seeking a highly skilled Customer Intelligence Specialist to join our team. As a key member of our analytics team, you will be responsible...

About the RoleThis is an exciting opportunity for a Customer Care Colleague to join our dynamic team at Tesco Partners. As a key member of our store support team, you will be responsible for providing top-notch customer service and contributing to a positive shopping environment.

Job SummaryHastings Direct is looking for a skilled Leads and Customer Advocacy Specialist to join our team in Leicester or Bexhill-on-Sea.About Us:We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market.About You:You will be responsible for identifying and developing leads to drive business growth.You will...

Job DescriptionWe are seeking a Customer Conduct Specialist to join our team at Hastings Direct. As a key member of our conduct and compliance function, you will play a vital role in ensuring we deliver good outcomes for our customers.Carrying out assessments and gap analysis against FCA regulations and updates, competitor and market benchmarking, and other...

About Hastings DirectWe're a dynamic digital insurance provider with a passion for innovation and customer satisfaction. Our goal is to become The Best and Biggest in the UK market, and we need talented individuals like you to help us get there.Job Description:Senior Analyst - Customer InsightsWe're seeking an experienced Senior Analyst to join our team and...

About the Role:As a Customer Service Specialist in our Retentions department, you will play a crucial role in building strong relationships with customers and resolving their queries and complaints efficiently.Your primary responsibility will be to provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and...

About Hastings Direct">We are a leading insurance provider, dedicated to delivering exceptional customer experiences. We're currently seeking a skilled Customer Representative to join our Retentions department.">Job Summary">This role involves working closely with customers to resolve queries and provide tailored solutions. You will be responsible for...

Hastings Direct is a fast-growing, agile digitally focused general insurance provider. As an Insurance Career Development Specialist, you will be the voice of Hastings as you support our customers who are coming to the end of their current policy and want to discuss their renewal with us.A key part of your role will be to actively listen to any customer...

About Our Regulatory Compliance TeamOur team is responsible for ensuring that our business operations align with the latest regulatory requirements and industry best practices. We are seeking a highly skilled professional to join our team as a Customer Conduct Lead.Key Responsibilities:Conduct thorough assessments of our business processes to identify areas...

Job Summary:We are seeking a highly motivated and experienced Customer Service Specialist to join our Retentions department. The ideal candidate will have excellent communication and interpersonal skills, as well as a passion for delivering exceptional customer service.The successful candidate will be responsible for resolving customer queries and complaints...