Customer Experience Manager

Sephora Experience LeadThe Customer Experience Manager is responsible for ensuring a positive and addictive experience for clients at Sephora. You will embody the Sephora attitude and set an example for the team, providing support in difficult situations and ensuring client satisfaction. You will also focus on coaching and training the team to meet...

About SephoraSephora is a company that inspires its customers, empowers its teams, and helps them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.The OpportunityThe Customer Experience...

Job DescriptionAs the Customer Experience Manager, you will be responsible for leading a team of UX Researchers based in multiple locations across the globe. You will be part of Hubexo's centralised UX/UI governance team, where your role will help define our processes and procedures around ongoing customer interaction.Key Responsibilities:Leading UX research...

Customer Loyalty Specialist RoleAbout the JobWe are seeking a Customer Loyalty Specialist to join our team in Newcastle. As a key member of our move team, you will be responsible for ensuring a superior customer experience in all interactions.Main ResponsibilitiesManage move requests and coordinate necessary services.Conduct outbound calls to address pending...

About SephoraSephora is a company that inspires its customers, empowers its teams, and helps them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in...

About the RoleThis is an exciting opportunity to join Skedaddle as a Customer Experience Associate, where you will play a vital role in delivering exceptional customer experiences across our international cycling holidays.As a key member of our team, you will be responsible for ensuring that every customer interaction is personalized, professional, and...

Job DescriptionAs a key member of our team, you will be responsible for leading a team of UX Researchers in testing, validating, and analyzing customer insight and feedback across the entire product development lifecycle. Reporting to the VP UX/UI Design, you will be part of our centralized UX/UI governance team, where your role will help define our...

About the RoleWe are seeking a talented Customer Experience Specialist to join our Claims team at Suncorp.Key Responsibilities:Provide exceptional customer experience by assisting customers with their claims.Manage a portfolio of new and existing claims customers.Communicate policy entitlements and explain claims and repair processes to customers as...

At KE Hotels (Management), we are seeking a skilled Customer Experience Ambassador to join our team.The ideal candidate will be the first point of contact for our guests, providing exceptional service and ensuring a warm welcome to our hotel.Key responsibilities include:Managing guest bookings and upselling opportunitiesWorking across all hotel departments,...

We are Centrica, a leading energy company revolutionising a cleaner, greener future. Our Customer Welfare Officers play a vital role in understanding customer needs to provide suitable solutions for managing energy account balances and consumption.Working closely with vulnerable customers, both domestic and commercial, our Customer Welfare Officers offer...

Job Description:Key Responsibilities:Develop and implement a customer-centric research strategy to inform product development and drive business growth.Lead a team of UX researchers to design and execute research studies, analyze data, and provide actionable insights to stakeholders.Collaborate with cross-functional teams to ensure research findings are...

At KE Hotels (Management), we are seeking a skilled Customer Experience Ambassador to join our team. As a key member of our front desk team, you will be the first point of contact for our guests and will be responsible for delivering exceptional customer service.Key Responsibilities:Manage guest bookings and upsell opportunitiesWork across all hotel...

Job DescriptionAbout the RoleWe are seeking a dedicated and passionate individual to join our team as a Customer Experience Advisor. As a key member of our customer service team, you will be responsible for providing exceptional service to our valued customers via email and other communication channels.Key Responsibilities:Engage with customers to resolve...

Opportunity to Excel as a Guest Service Receptionist at Sandman Signature Newcastle HotelWe are seeking a highly skilled and enthusiastic Guest Service Receptionist to join our team at the esteemed Sandman Signature Newcastle Hotel. If you thrive on delivering exceptional customer experiences and possess excellent communication skills, we encourage you to...

We are seeking a Customer Experience Associate to provide exceptional support to our clients. Key responsibilities include:Handling customer inquiries and resolving issues in a timely manner.Providing accurate information about our products and services.Collaborating with internal teams to ensure customer satisfaction.Requirements:Previous experience in a...

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a Product Genius, you will be responsible for delivering an exceptional customer experience and helping customers find the perfect fit for their needs.About the RoleAs a Customer Service Executive, you will work closely with our Sales team...

About the RoleAs a Customer Experience Ambassador at SSP Group, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our customers.Key Responsibilities:Engage with customers and provide a personalized experienceEnsure a clean and safe environmentCollaborate with team members to achieve smooth and...

At END., we're on a mission to deliver exceptional customer experiences that exceed expectations. As a Service Advisor, you'll play a vital role in building and maintaining relationships with our discerning customers.Key Responsibilities:Develop and maintain a deep understanding of our luxury fashion products and services.Provide personalized support to...

About the RoleWe are seeking a highly motivated and customer-focused Team Member to join our dynamic team at Burger King - New Castle Station.As a Team Member, you will be responsible for delivering exceptional customer service, maintaining a clean and safe environment, and working collaboratively with your team to achieve seamless operations.Key...

About the Role:We are seeking a dedicated and passionate individual to become the welcoming face and voice of LeoVegas UK Limited. As a Customer Experience Specialist, you will be at the heart of the action, engaging with customers and providing exceptional service.Key Responsibilities:Deliver exceptional customer service via various channelsResolve customer...