Customer Experience Specialist

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas UK Limited Full time
Job Description

About the Role

We are seeking a dedicated and passionate individual to join our team as a Customer Experience Advisor. As a key member of our customer service team, you will be responsible for providing exceptional service to our valued customers via email and other communication channels.

Key Responsibilities:

  • Engage with customers to resolve their queries and concerns in a timely and professional manner.
  • Provide accurate and helpful information to customers, ensuring that their needs are met and exceeded.
  • Work collaboratively with other teams to ensure seamless customer experience.
  • Continuously improve customer service processes and procedures to enhance the overall customer experience.

About Us

LeoVegas UK Limited is a leading online gaming company that is committed to providing an exceptional customer experience. We are passionate about delivering high-quality service to our customers and are looking for like-minded individuals to join our team.



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