Customer Experience Ambassador
4 weeks ago
At KE Hotels (Management), we are seeking a skilled Customer Experience Ambassador to join our team.
The ideal candidate will be the first point of contact for our guests, providing exceptional service and ensuring a warm welcome to our hotel.
Key responsibilities include:
- Managing guest bookings and upselling opportunities
- Working across all hotel departments, including reception, bar, and kitchen
- Preparing drinks and bar food
As a Customer Experience Ambassador, you will embody our company values:
- Be Yourself – we value individuality and inclusivity
- We Respect Each Other – we prioritize fairness, respect, and open communication
- We Are Entrepreneurial – we encourage innovation and calculated risk-taking
- We Embrace Change – we welcome new ideas and learn from failures
- We Deliver – we are trained and empowered to excel in our roles
Benefits of working with us include:
- Discounted accommodation and food and beverage rates at Hilton hotels worldwide
- Fantastic work culture
- Employee of the month scheme
- Complimentary / discounted meal whilst on duty
- Employee Assistance Programme
- Access to WeCare app – a solution designed to support your mental, physical, social, and financial wellbeing
If you are a motivated and customer-focused individual, please get in touch to learn more about this exciting opportunity.
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Customer Experience Ambassador
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Customer Experience Ambassador
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom KE Hotels (Management) Full timeAt KE Hotels (Management), we are seeking a skilled Customer Experience Ambassador to join our team. As a key member of our front desk team, you will be the first point of contact for our guests and will be responsible for delivering exceptional customer service.Key Responsibilities:Manage guest bookings and upsell opportunitiesWork across all hotel...
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