Customer Service Ambassador

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Gaucho Full time

We are seeking a skilled Customer Service Ambassador to represent Gaucho and provide exceptional experiences for our guests. The ideal candidate will have a passion for hospitality and a strong work ethic to succeed in a fast-paced environment.

Key Responsibilities:

  • Process reservations professionally and accurately.
  • Support the management team to maximise sales revenues through cover driving and business optimisation.
  • Be the face of Gaucho and demonstrate service excellence through heightened hospitality.

Requirements:

  • Be a team player.
  • Work well within a fast-paced environment.
  • Demonstrate a positive approach to own role and teamwork.
  • Be approachable and well mannered.
  • Be professional and respectful at all times.

Benefits:

  • 50% off at all Gaucho and M Restaurants.
  • Referral and Length of Service Bonuses.
  • Incentive and reward schemes.
  • Cycle to work schemes.
  • RARE Benefits.
  • Industry Apprenticeship Program Opportunities.
  • Career Development and Training Programs.
  • Training provided by the Rare L.A.B.
  • Breakfast and Dinner when working.
  • 28 paid annual holidays.


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