Contact Centre Representative
3 weeks ago
This role involves following correct call handling procedures within the Contact Centre, remaining logged into the system for the full day, and remaining available to take calls wherever possible. You will also need to identify and flag any issues of potential risk on individual cases to Fitness to Practice for further investigation, and support contact centre colleagues by sharing information and experiences, developing checklists or aide memoire notes to help the team handle future queries more accurately and effectively.
The estimated salary for this role is approximately £25,000 - £30,000 per annum, depending on experience.
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Contact Centre Representative
3 days ago
London, Greater London, United Kingdom ICG School of Casino and Hospitality Management Full timeContact Centre Job SummaryWe are seeking a Contact Centre Representative to join our team at the ICG School of Casino and Hospitality Management.This is an excellent opportunity to work in a fast-paced environment, handling customer inquiries and resolving issues promptly.
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Senior Contact Centre Supervisor
3 days ago
London, Greater London, United Kingdom Essential Employment Full timeEager professionals are invited to apply for the Senior Contact Centre Supervisor position at Essential Employment.As a key member of the team, you will play a vital role in maintaining exceptional standards of customer service in our Contact Centre and Customer Service Centre in London.The estimated annual salary for this role is £29,560, based on a...
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Contact Centre Leader
4 days ago
London, Greater London, United Kingdom Damia Group Full timeContact Centre TransformationWe are looking for a talented Sales Executive to lead our contact centre transformation initiatives in London. The ideal candidate will have a deep understanding of contact centre operations, digital led process transformations, and sales strategy development.Key Responsibilities:Work directly with clients to bring...
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Contact Centre Coordinator
1 week ago
London, Greater London, United Kingdom NHS Full timeMount Vernon Cancer Centre is seeking a highly skilled Contact Centre Coordinator to join our team. As a key member of the team, you will be responsible for providing exceptional customer service to patients, the general public, and healthcare professionals who contact us by phone.The successful candidate will have a strong understanding of NHS policies and...
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Customer Service Representative
2 months ago
London, Greater London, United Kingdom Centre People Full timeAbout Centre PeopleCentre People, a Japanese sports online app company, is seeking a highly skilled and experienced individual to fill the role of Customer Service Representative. Located in London, this position offers an exciting opportunity to join a dynamic team and contribute to the establishment of a new office.
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Contact Centre Management Specialist
6 days ago
London, Greater London, United Kingdom Essential Employment Full timeEssential Employment seeks a highly motivated Contact Centre Management Specialist to lead the day-to-day operations of the Contact Centre and Customer Service Centre in London.The hourly rate for this role is £29.56, with PAYE payment.This is a short-term assignment.
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Contact Centre Solutions Specialist
3 days ago
London, Greater London, United Kingdom Damia Group Ltd Full timeWe are seeking a skilled Contact Centre Solutions Specialist to join our team at Damia Group Ltd in London. The successful candidate will have a strong understanding of contact centre operations and digital-led process transformations and be fluent in French.The role involves working directly with clients to bring transformational ideas to life, build...
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Contact Centre Operations Coordinator
3 days ago
London, Greater London, United Kingdom Essential Employment Full timeAbout the RoleAs a Contact Centre Operations Coordinator, you will be responsible for providing an excellent and inclusive first-point-of-contact service for customers across all access channels.The ideal candidate will have experience in managing contact centre operations, with a strong focus on customer satisfaction.PAYE rate: £29.56 per hour
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Contact Centre Assistant
3 weeks ago
London, Greater London, United Kingdom Sonic Healthcare UK Full timeAbout the CompanySonic Healthcare UK is an internationally renowned healthcare provider with a strong track record of medical services across the world. Our company has grown to become one of the leading healthcare providers globally, specialising in pathology, radiology, and primary care medical centres.We have two main entities in the UK: The Doctors...
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Healthcare Contact Centre Coordinator
3 weeks ago
London, Greater London, United Kingdom The London Clinic Full timeWe are seeking a highly motivated Healthcare Contact Centre Coordinator to join our Customer Service Team at The London Clinic. This exciting opportunity is for a 12-month fixed-term contract, based in our head office in London (NW1 4LJ).About the RoleThe successful candidate will be responsible for coordinating the activities of our contact centre team,...
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Contact Centre Specialist
4 weeks ago
London, Greater London, United Kingdom Ritz Recruitment Full timeRitz Recruitment is recruiting a highly motivated Contact Centre Specialist to provide exceptional customer service to our clients. As a key member of the team, you will play a vital role in ensuring that customers receive timely and accurate responses to their inquiries.About the RoleThis is a full-time, permanent position with a salary of $65,000 - $85,000...
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Contact Centre Operations Manager
2 weeks ago
London, Greater London, United Kingdom CCA Recruitment Group Full timeOverview: We are excited to offer a challenging and rewarding opportunity for an experienced Contact Centre Operations Manager to join our team in East Midlands. As a Contact Centre Sales Team Manager, you will play a key role in driving performance within an Inbound Sales department, managing a team of circa 15 advisors, and focusing on hitting sales...
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Contact Centre Sales Executive
3 weeks ago
London, Greater London, United Kingdom Capita Full timeBusiness Development Manager - Contact Centre ServicesWe have an exciting opportunity for an experienced Business Development Manager to join our expanding CPS Growth Team.This role will focus on identifying, developing, and successfully executing Contact Centre sales in the Central Government sector.The ideal candidate will have extensive business...
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Contact Centre Team Member
2 weeks ago
London, Greater London, United Kingdom NHS Full timeWe are seeking a highly motivated Contact Centre Team Member to join our team at the NHS. This role will involve working in a fast-paced contact centre environment, handling telephone enquiries and providing exceptional customer service to our patients.About the RoleThe successful candidate will have experience of working in a contact centre or customer...
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Contact Centre Transformation Strategist
1 week ago
London, Greater London, United Kingdom Capgemini Full timeAt Capgemini, we're on a mission to reimagine the future of customer operations. As a Contact Centre Transformation Strategist, you'll play a critical role in helping our clients achieve their Customer Experience (CX) vision and strategy.Your RoleYou will work directly with our current and potential clients across various industries, supporting them in...
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Inbound Contact Centre Director
3 weeks ago
London, Greater London, United Kingdom Blue Light Card Full timeBlue Light Card is seeking a talented Inbound Contact Centre Director to lead our Member Services team. As Inbound Contact Centre Director, you'll be responsible for motivating and nurturing a high-performing team of advisors, driving customer satisfaction and operational efficiency in a fast-paced environment.About the PositionYou'll instil a...
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Customer Service Representative
1 week ago
London, Greater London, United Kingdom Centre People Full timeAbout the RoleCentre People is seeking a highly skilled Customer Service Representative to join our London team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via multiple channels.This is an exciting opportunity for someone looking to gain experience in a fast-paced start-up...
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Contact Centre Team Leader
3 weeks ago
London, Greater London, United Kingdom The London Clinic Full timeAbout the Role">We are looking for an experienced Contact Centre Team Leader to lead our Patient Support/ Customer Service Advisors team at The London Clinic. As a Patient Support Lead, you will be responsible for the efficient day-to-day running of the contact centre, ensuring high-quality customer service and delivery of operational processes.You will...
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Sales Representative Manager
4 weeks ago
London, Greater London, United Kingdom Centre People Full timeJob TitleSales Representative Manager (Country)About the JobWe are seeking a highly skilled Sales Representative Manager to lead our sales efforts in the Spanish market. The successful candidate will be responsible for business communication and expansion, working closely with our team to achieve sales targets.As a key member of our Centre People team, you...
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Cloud Contact Centre Developer
2 weeks ago
London, Greater London, United Kingdom Quo Vadis CCS Ltd Full timeAbout UsQuo Vadis CCS Ltd is a leading provider of professional services and software development practice centered on 'customer experience and employee experience management' and modern omnichannel contact centre solutions and associated disciplines.We are committed to delivering high-quality solutions that meet the needs of our clients, and we are seeking...