Senior Contact Centre Supervisor
23 hours ago
Eager professionals are invited to apply for the Senior Contact Centre Supervisor position at Essential Employment.
As a key member of the team, you will play a vital role in maintaining exceptional standards of customer service in our Contact Centre and Customer Service Centre in London.
The estimated annual salary for this role is £29,560, based on a 37-hour week at £29.56 per hour.
Your key responsibilities will include:
- Coordinating day-to-day operations of the Contact Centre and Customer Service Centre
- Supervising a team of customer service representatives
- Implementing effective processes to improve customer satisfaction and productivity
- Maintaining accurate records and reports
To succeed in this role, you will need excellent communication and leadership skills, as well as experience in a similar environment.
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Contact Centre Senior Supervisor
4 weeks ago
London, Greater London, United Kingdom Lloyd Recruitment Full timeJoin Lloyd Recruitment as a Contact Centre Senior Supervisor and take on a leadership role overseeing a team of 12-15 call centre agents. This is an exciting opportunity to guide a high-performing team to achieve exceptional results and exceed KPIs.The successful candidate will possess:Proven experience in the finance sector and/or a regulated...
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Inbound Contact Centre Supervisor
1 month ago
London, Greater London, United Kingdom Peoples Partnership Full timeInbound Contact Centre SupervisorWe are looking for an experienced Inbound Contact Centre Supervisor to join our team at Peoples Partnership.As an Inbound Contact Centre Supervisor, you will be responsible for overseeing the day-to-day operations of our contact centre, ensuring that our customers receive exceptional service and support.Key...
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Senior Contact Centre Sales Specialist
2 weeks ago
London, Greater London, United Kingdom Capita Full timeAbout This OpportunityCapita is looking for a seasoned Senior Contact Centre Sales Specialist to drive business growth and expansion in our Central Government division.This is a unique chance to leverage your expertise in Contact Centre Services and contribute to the company's overall success.The ideal candidate will have extensive knowledge of the sector...
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Contact Centre Leader
2 days ago
London, Greater London, United Kingdom Damia Group Full timeContact Centre TransformationWe are looking for a talented Sales Executive to lead our contact centre transformation initiatives in London. The ideal candidate will have a deep understanding of contact centre operations, digital led process transformations, and sales strategy development.Key Responsibilities:Work directly with clients to bring...
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Contact Centre Sales Executive
3 weeks ago
London, Greater London, United Kingdom Capita Full timeBusiness Development Manager - Contact Centre ServicesWe have an exciting opportunity for an experienced Business Development Manager to join our expanding CPS Growth Team.This role will focus on identifying, developing, and successfully executing Contact Centre sales in the Central Government sector.The ideal candidate will have extensive business...
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Mechanical Supervisor
23 hours ago
London, Greater London, United Kingdom ATTB - The Big Jobsite Full timeJob Title: Senior Mechanical SupervisorJob Summary:ATTB - The Big Jobsite is seeking an experienced Senior Mechanical Supervisor to join our team. As a Senior Mechanical Supervisor, you will be responsible for overseeing the maintenance and repair of our industrial energy centre and district heating network. You will lead a team of engineers and technicians...
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Contact Centre Representative
2 weeks ago
London, Greater London, United Kingdom Ritz Recruitment Full timeRitz Recruitment is looking for a skilled Contact Centre Representative to work closely with a well-established regulatory body who help the healthcare industry promote patient safety for the general public. As a Contact Centre Representative, you will be responsible for providing excellent customer service to all customers by telephone or email, ensuring...
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Contact Centre Representative
1 day ago
London, Greater London, United Kingdom ICG School of Casino and Hospitality Management Full timeContact Centre Job SummaryWe are seeking a Contact Centre Representative to join our team at the ICG School of Casino and Hospitality Management.This is an excellent opportunity to work in a fast-paced environment, handling customer inquiries and resolving issues promptly.
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Leisure Centre Supervisor
3 weeks ago
London, Greater London, United Kingdom Lampton 360 Limited Full timeJob Title: Leisure Centre SupervisorWe are looking for an experienced supervisor to join our team at Lampton 360 Limited's Leisure Centre. As a Leisure Centre Supervisor, you will play a vital role in ensuring the smooth operation of the centre, focusing on providing excellent customer service and maintaining a safe environment.About the Role:As a key member...
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Contact Centre Coordinator
1 week ago
London, Greater London, United Kingdom NHS Full timeMount Vernon Cancer Centre is seeking a highly skilled Contact Centre Coordinator to join our team. As a key member of the team, you will be responsible for providing exceptional customer service to patients, the general public, and healthcare professionals who contact us by phone.The successful candidate will have a strong understanding of NHS policies and...
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Contact Centre Management Specialist
4 days ago
London, Greater London, United Kingdom Essential Employment Full timeEssential Employment seeks a highly motivated Contact Centre Management Specialist to lead the day-to-day operations of the Contact Centre and Customer Service Centre in London.The hourly rate for this role is £29.56, with PAYE payment.This is a short-term assignment.
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Child Contact Facilitator
1 week ago
London, Greater London, United Kingdom Network Recruitment Solutions Full timeJob TitleChildren's SupervisorAbout the RoleThis is a temporary, part-time role with work available from Monday to Friday. The ideal applicant will need to have experience of working with children and families, ideally in an observational or supportive role.Key ResponsibilitiesThe contact supervisor may offer advice to the adult having contact if it is felt...
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Contact Centre Solutions Specialist
1 day ago
London, Greater London, United Kingdom Damia Group Ltd Full timeWe are seeking a skilled Contact Centre Solutions Specialist to join our team at Damia Group Ltd in London. The successful candidate will have a strong understanding of contact centre operations and digital-led process transformations and be fluent in French.The role involves working directly with clients to bring transformational ideas to life, build...
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Contact Centre Operations Coordinator
24 hours ago
London, Greater London, United Kingdom Essential Employment Full timeAbout the RoleAs a Contact Centre Operations Coordinator, you will be responsible for providing an excellent and inclusive first-point-of-contact service for customers across all access channels.The ideal candidate will have experience in managing contact centre operations, with a strong focus on customer satisfaction.PAYE rate: £29.56 per hour
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Care Centre Supervisor
24 hours ago
London, Greater London, United Kingdom Grappenhall Manor Care Centre Full timeWe are currently recruiting for a Hospitality Services Coordinator to join our team at Grappenhall Manor Care Centre in Warrington, Cheshire. This is an exciting opportunity to work in a dynamic and supportive environment, where you will play a key role in maintaining the highest standards of cleanliness and hygiene within the care facility.Job...
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Contact Centre Assistant
2 weeks ago
London, Greater London, United Kingdom Sonic Healthcare UK Full timeAbout the CompanySonic Healthcare UK is an internationally renowned healthcare provider with a strong track record of medical services across the world. Our company has grown to become one of the leading healthcare providers globally, specialising in pathology, radiology, and primary care medical centres.We have two main entities in the UK: The Doctors...
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Contact Meeting Supervisor
3 weeks ago
London, Greater London, United Kingdom CV-Library Full timeAbout the RoleThis is an excellent opportunity for a motivated individual to work as a Contact Meeting Supervisor with CV-Library. You will be responsible for supervising, observing, and recording contact sessions with the needs and safety of the child as a priority.In this role, you will work closely with children and their families to ensure their...
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Healthcare Contact Centre Coordinator
3 weeks ago
London, Greater London, United Kingdom The London Clinic Full timeWe are seeking a highly motivated Healthcare Contact Centre Coordinator to join our Customer Service Team at The London Clinic. This exciting opportunity is for a 12-month fixed-term contract, based in our head office in London (NW1 4LJ).About the RoleThe successful candidate will be responsible for coordinating the activities of our contact centre team,...
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Contact Centre Operations Manager
2 weeks ago
London, Greater London, United Kingdom CCA Recruitment Group Full timeOverview: We are excited to offer a challenging and rewarding opportunity for an experienced Contact Centre Operations Manager to join our team in East Midlands. As a Contact Centre Sales Team Manager, you will play a key role in driving performance within an Inbound Sales department, managing a team of circa 15 advisors, and focusing on hitting sales...
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Contact Centre Specialist
3 weeks ago
London, Greater London, United Kingdom Ritz Recruitment Full timeRitz Recruitment is recruiting a highly motivated Contact Centre Specialist to provide exceptional customer service to our clients. As a key member of the team, you will play a vital role in ensuring that customers receive timely and accurate responses to their inquiries.About the RoleThis is a full-time, permanent position with a salary of $65,000 - $85,000...