Customer Service Professional

3 weeks ago


Ringwood, Hampshire, United Kingdom Austin Fraser Full time
Job Overview

We are seeking highly motivated and customer-focused individuals to excel as Customer Care Advisors in our dynamic Contact Centre. As a key member of our team, you will be responsible for delivering exceptional customer service to our magazine subscription clients.

Main Responsibilities
  • Respond to customer queries via phone, digital platforms, and social media in a timely and professional manner.
  • Deliver a fantastic customer experience through excellent service and communication.
  • Collaborate with team members to enhance customer satisfaction and team performance.
What We Offer
  • A competitive salary of £23,795 (OTE £25,800) with opportunities for performance-related bonuses.
  • Career development opportunities, including comprehensive training and salary increases for added responsibilities.
  • A range of generous perks, including discounted bus tickets, gym membership, eye test vouchers, and more.
  • A fun, sociable working environment with regular incentives and rewards.
Working Hours & Training

Flexible shifts between 7:00 am and 10:00 pm, Monday to Sunday, with schedules provided bi-weekly. Comprehensive induction on company systems and customer interaction best practices, along with ongoing support to ensure your success in the role.



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