Customer Service Expert

9 hours ago


Ringwood, Hampshire, United Kingdom Screwfix Direct Ltd Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Store Assistant Manager at Screwfix Direct Ltd in Ringwood, Hampshire. The estimated salary for this role is around £24,000 - £29,000 per annum, based on 25 hours per week and depending on location.

Job Overview

In this role, you will be responsible for leading by example, providing exceptional customer service, and maintaining store standards. You will work closely with the branch manager to achieve sales targets, manage inventory, and ensure a smooth day-to-day operation.

Key Responsibilities:
  • Provide exceptional customer service, ensuring a positive experience for all customers
  • Lead by example, demonstrating a positive attitude and a willingness to learn and take on new challenges
  • Assist with inventory management, including receiving deliveries, maintaining product stock, and collecting customer orders
Requirements

To be successful in this role, you should possess excellent communication skills, a positive attitude, and a willingness to learn and take on new challenges. You should be able to work effectively in a fast-paced environment, both individually and as part of a team.

Benefits
  • Estimated salary: £24,000 - £29,000 per annum
  • 28 days annual leave (including Bank Holidays), increasing with length of service
  • Award-winning company pension scheme (up to 14% Kingfisher contribution)
  • Life cover
  • 20% discount with Screwfix and B&Q
  • Discounted healthcare
  • Company share save schemes
  • Excellent training and ongoing development


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