Customer Service Representative
2 days ago
We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Careline Support Ltd. As a Customer Service Representative, you will play a vital role in providing exceptional service to our residents by answering incoming calls, responding to situations, and logging each call accurately.
About the Role:- You will be responsible for answering incoming calls from residents, responding to emergencies, fire alarms, and security entry calls.
- You will provide a friendly voice to those who need it most, making a real difference in their lives.
Key Responsibilities:
- Answering incoming calls and responding to situations.
- Accurately logging each call and inputting information into our CRM call handling platform.
About You:
- You have excellent communication skills and can handle difficult situations with ease.
- You are a team player who is passionate about providing exceptional customer service.
What We Offer:
- A competitive salary of $45,000 - $60,000 per year, depending on experience.
- A comprehensive benefits package, including health insurance, paid time off, and opportunities for career growth.
How to Apply:
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