Customer Service Representative

2 days ago


Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Careline Support Ltd. As a Customer Service Representative, you will play a vital role in providing exceptional service to our residents by answering incoming calls, responding to situations, and logging each call accurately.

About the Role:
  • You will be responsible for answering incoming calls from residents, responding to emergencies, fire alarms, and security entry calls.
  • You will provide a friendly voice to those who need it most, making a real difference in their lives.

Key Responsibilities:

  • Answering incoming calls and responding to situations.
  • Accurately logging each call and inputting information into our CRM call handling platform.

About You:

  • You have excellent communication skills and can handle difficult situations with ease.
  • You are a team player who is passionate about providing exceptional customer service.

What We Offer:

  • A competitive salary of $45,000 - $60,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, paid time off, and opportunities for career growth.

How to Apply:



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