Customer Service Representative

6 days ago


Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time
About the Role

We are seeking a Customer Service Representative to join our team at Careline Support Ltd, providing support to thousands of retired Homeowners across the UK.

Your key responsibilities will include taking incoming calls, responding to various situations, and logging each call in our CRM system. You will work as part of a team, providing a friendly, responsive approach on every interaction.

Job Description:
  • Take incoming calls and respond to a variety of situations
  • Log each call in our CRM system
  • Provide a friendly, responsive approach on every call
About You

To succeed in this role, you will need to have excellent communication skills, be able to work well under pressure, and remain calm in crisis situations. You should also be able to learn new IT systems and technical knowledge with ease and be familiar with customer databases.

We are looking for individuals who can demonstrate a high standard of written and spoken English, excellent customer skills, and a 'customer first' approach. Experience in telephone-based or fast-paced customer service environments is desirable but not essential.

What We Offer

Careline Support Ltd offers a competitive salary from £13.70 per hour, which may increase depending on experience. In addition, we offer annual holiday entitlement, supportive and friendly teams, career development opportunities, and contemporary offices based in Ringwood.

This is an excellent opportunity for those looking to make a positive difference in the lives of others and develop their skills in a dynamic and supportive environment.



  • Ringwood, Hampshire, United Kingdom South West Recruitment Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team in Ringwood, Hampshire. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction.Key Responsibilities:Provide top-notch customer service via phone to...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    We are looking for a skilled and compassionate Customer Service Representative to join our team at Careline Support Ltd.Your primary responsibility will be to answer incoming calls from residents, providing support and assistance in various situations, including emergencies, fire alarms, and security entry calls. Your friendly and empathetic approach will...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Careline Support Ltd. As a key member of our call handling team, you will be responsible for providing exceptional customer service to our clients, responding to a variety of situations, and ensuring that our clients receive the support they need.Key...


  • Ringwood, Hampshire, United Kingdom South West Recruitment Full time

    We are seeking a highly skilled Customer Service Representative to join our team at our modern Contact Centre in Ringwood, Hampshire. As an Inbound Call Centre Agent, you will be responsible for assisting customers with online enquiries and purchases of luxury chocolates and confectionery from a top UK company.Key Responsibilities:Provide exceptional...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    Job DescriptionAt Careline Support Ltd, we're looking for a skilled Customer Service Representative to join our team as a Call Operator.As a Call Operator, you'll be the first point of contact for our residents, handling incoming calls and responding to situations with professionalism and empathy.Key Responsibilities:Answering incoming calls and responding...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    Are you looking for a role where you can make a positive impact on people's lives?We are seeking a Customer Service Representative to join our team at Careline Support Ltd.Key Responsibilities:Answering incoming calls from residents, responding to situations including emergencies, fire alarms, and security entry calls.Accurately logging each call and...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleCareline Support Ltd is seeking a skilled Customer Service Representative to join our team. As a Part-time Customer Support Agent, you will provide emergency assistance and reassurance to thousands of retired Homeowners in the UK.Key ResponsibilitiesTake incoming calls and respond to a variety of situations, including medical emergencies and...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a motivated and personable Customer Service Agent to join our team at Careline Support Ltd. As a Weekend Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to a variety of situations, and ensuring that our clients receive a safe and secure lifestyle.Key...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a skilled and compassionate Customer Service Representative Night Shift to join our team at Careline Support Ltd. As a Night Customer Support Specialist, you will provide top-notch customer service to our clients via phone, ensuring their safety and well-being throughout the night.Key Responsibilities• Respond to customer...


  • Ringwood, Hampshire, United Kingdom Aspire Jobs Limited Full time

    About the Role:This is an exciting opportunity to join our team as an Internal Account Manager, working closely with a dedicated field sales representative to deliver exceptional service to luxury high-end clients within the catering and hospitality sectors.Your primary responsibilities will include managing a portfolio of existing client accounts, taking...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    Customer Service RoleWe are seeking a dedicated and personable individual to join our customer service team at Careline Support Ltd. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and their concerns are addressed.Key Responsibilities:Respond to incoming calls from...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a highly motivated and personable individual to join our call handling team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to our retired homeowners, responding to a variety of situations, and ensuring that our service is delivered to the highest...


  • Ringwood, Hampshire, United Kingdom Churchill Living Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Receptionist to join our team at Churchill Living Ltd. As a Receptionist, you will be the first point of contact for our customers and visitors, providing a warm and welcoming experience.Your key responsibilities will include:Providing exceptional customer service and support to our customers and...


  • Ringwood, Hampshire, United Kingdom Team Jobs - Commercial Full time

    Main Purpose of the Role:Deliver an exceptional customer experience at all times, achieving the required call quality standards and meeting specified sales targets. Maintain productivity targets while working in a fast-paced environment.Key Responsibilities:• Deliver an exceptional customer experience at all times• Achieve the required call quality...


  • Ringwood, Hampshire, United Kingdom Resource Recruitment Full time

    Customer Service RoleJob Details:Job Location:Ringwood, HampshireJob Type:PermanentSalary:Up to £28,000 per annum, depending on experienceHours:37 hours per week between the hours of 9am 6pm and 1 in 3 Saturdays (9am 1pm)What We Offer:21 days holiday, plus bank holidays increasing with serviceExtensive training and ongoing supportIndustry Qualifications...


  • Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

    Job SummaryChurchill Estates Management Ltd seeks a skilled and experienced Customer Service Team Lead to oversee the daily operations of our call centre team in Ringwood, Hampshire. This is a challenging and rewarding role that requires strong leadership and communication skills.About the RoleThe Customer Service Team Lead will be responsible for managing a...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    Job DescriptionWe are seeking a highly skilled Call Operator to join our team at Careline Support Ltd.Respond to resident inquiries and emergencies in a professional and compassionate manner.Accurately log each call and input relevant information into our CRM call handling platform.Provide excellent customer service and maintain a positive attitude in...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    Job Title: Night Customer Service AdvisorWe are seeking a Night Customer Service Advisor to join our team at Careline Support Ltd. As a Night Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients through telephone support.Key Responsibilities:Provide telephone support to clients during night hoursRespond...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    We are seeking a Senior Customer Advisor to join our team at Careline Support Ltd. This role involves taking incoming calls from Home Owners, responding to various situations, and logging each call in our CRM system.As a Senior Customer Advisor, you will be responsible for providing excellent customer service, being alert and available for the next customer,...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    We are seeking a skilled Senior Customer Service Advisor to join our team at Careline Support Ltd. As a member of our close-knit team, you will be providing critical support to our customers, responding to a variety of situations with empathy and professionalism. Your goal will be to deliver exceptional customer experiences while ensuring accurate logging of...