Customer Service Representative
2 days ago
We are seeking a highly motivated and skilled Customer Service Assistant to join our Contact Centre team. As a key member of the team, you will be responsible for providing exceptional customer service to clients via phone, email, and other communication channels.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and handle multiple tasks simultaneously. In addition, they will have strong sales skills, with a proven track record of upselling and increasing sales revenue.
This is an exciting opportunity to join a dynamic and growing company, with opportunities for professional development and career advancement. The salary for this role is estimated at £25,000 per annum, depending on experience.
About the Role:
- Provide exceptional customer service to clients via phone, email, and other communication channels.
- Handle new orders and customer service actions in a timely and efficient manner.
- Upsell and increase sales revenue through effective sales techniques.
- Manage emails and other communication channels to ensure prompt responses and resolutions.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong sales skills, with a proven track record of upselling and increasing sales revenue.
- Good problem-solving skills and attention to detail.
Benefits:
- A competitive salary of £25,000 per annum, depending on experience.
- Ongoing training and development opportunities.
- A supportive and dynamic team environment.
How to Apply:
If you are a motivated and skilled individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your CV and a cover letter outlining your relevant experience and qualifications.
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