Customer Service Representative

3 weeks ago


Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time
Make a Positive Impact as a Customer Service Representative

We are seeking an experienced Customer Service Representative to join our team at Careline Support Ltd. As a key member of our 24/7 support service, you will play a vital role in providing excellent customer experience for our residents.

Responsibilities include answering incoming calls from residents, responding to emergency situations, and accurately logging each call into our CRM system. You will be part of a supportive team that prioritizes resident satisfaction and well-being.

The ideal candidate will possess strong communication skills, empathy, and problem-solving abilities. With a good standard of English and data entry accuracy, you will thrive in a fast-paced environment where no two calls are ever the same.

This is a rewarding opportunity for someone looking to make a positive difference in people's lives. As a valued member of our team, you can expect competitive pay (£12.12 per hour), fantastic colleague benefits, extensive training, and career development opportunities.

Join us and become a part of our dedicated team, committed to delivering exceptional resident support services.

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