Service Delivery Lead

2 days ago


London, Greater London, United Kingdom SCC Full time £440
Windows 11 Implementation Specialist

This role involves overseeing the implementation of Windows 11, ServiceNow, and Intune. As an expert Windows 11 Implementation Specialist, you will provide technical inputs and recommendations for optimal deployment while ensuring the smooth operation of BAU activities.

Responsibilities include:
  • Providing technical expertise in process automation and continuous service improvement.
  • Integrating ServiceNow with EUC processes for enhanced incident management and self-service capabilities.
  • Delivering guidance on device management, compliance policies, and user protection for seamless Intune deployment.

In this role, you will have:
  • Proven experience in implementing Windows 11, ServiceNow, and Intune.
  • A strong understanding of EUC service delivery processes and incident/problem management.


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