Service Delivery Team Lead

2 weeks ago


London, Greater London, United Kingdom AccorHotel Full time
Service Delivery Team Lead

We are looking for an exceptional individual to lead our service delivery team. As a Service Delivery Team Lead, you will be responsible for ensuring seamless service operations across all restaurants, karaokes, and Ateliers. Your excellent communication and organizational skills will enable you to effectively coordinate with staff members and maintain smooth service operations.

Your key responsibilities will include conducting thorough floor set-ups prior to service start times, ensuring a welcoming atmosphere for guests. You will also be responsible for maintaining accurate records of Res Diary, guaranteeing its functionality. Additionally, you will assume duty manager shifts, handling responsibilities as needed.

The successful candidate will have excellent time management skills, a keen eye for detail, and the ability to work well under pressure. They will also be able to enforce uniform standards throughout the establishment, upholding the company's image. The estimated salary range for this position is £28,000 - £32,000 per annum, depending on experience and qualifications.

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