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IT Service Delivery Lead

1 month ago


London, Greater London, United Kingdom Financial Ombudsman Services Full time

We are seeking a seasoned IT professional to fill the role of IT Service Delivery Lead at our Financial Ombudsman Services organization.

About the Role:

In this key position, you will be responsible for leading our IT service delivery team and ensuring the smooth operation of our IT services across the organization.

Key Responsibilities:

  • Liaise with stakeholders to understand their IT needs and priorities.
  • Develop and implement IT service management processes and procedures.
  • Manage and maintain our IT service desk and incident management processes.
  • Ensure compliance with regulatory requirements and industry standards.
  • Collaborate with cross-functional teams to deliver IT projects and initiatives.

About Our Team:

We value diversity and inclusion in the workplace and strive to create a culture that supports and celebrates individuality and creativity.

What We Offer:

  • A competitive salary of around £80,000 per annum.
  • Opportunities for professional growth and development through ongoing training and education programs.
  • A collaborative work environment where we work together to achieve common goals.
  • An attractive benefits package that includes flexible working options, comprehensive training, and professional development opportunities.

How to Apply:

To apply, please submit your updated CV and statement of interest by the deadline.