Technical Service Delivery Lead

5 days ago


London, Greater London, United Kingdom CV-Library Full time
Role Overview

MMP Consultancy is currently seeking a highly skilled Technical Service Delivery Lead to join their team in Westminster. This interim position offers a competitive daily rate of £420.

About the Role

The successful candidate will be responsible for providing expert leadership and support across mechanical and electrical services, managing contractors, and ensuring service delivery meets critical Key Performance Indicators (KPIs).

This key role involves:

  • Managing and overseeing performance of contractors to ensure compliance with agreed KPIs and quality standards.
  • Leading and managing a team of 20+ staff, fostering a collaborative and high-performance culture.
  • Attending and contributing to relevant meetings, such as Programme Board and Contractor Core Group meetings.
  • Overseeing the management of multi-million-pound contracts across repairs and capital programmes.
  • Providing detailed reporting and updates to senior management on service delivery, performance, and improvement areas.
Key Responsibilities
  • To deliver efficient and high-quality mechanical and electrical services within the council's housing portfolio.
  • To ensure contractors meet performance standards and service delivery aligns with council objectives.
Requirements

The ideal candidate will possess:

  • Relevant qualifications in mechanical engineering and/or electrical services.
  • Extensive experience managing contracts and delivering large-scale programmes in social housing or a related environment.
  • Proven ability to manage large teams and lead complex projects effectively.
  • Strong contract management expertise, including overseeing multi-million-pound contracts.
  • Excellent communication and leadership skills, with the ability to report effectively to senior management and stakeholders.


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