Technical Service Lead

11 hours ago


London, Greater London, United Kingdom Professional Technical Ltd Full time £52,500

At Professional Technical Ltd, we are seeking a skilled Service Manager to join our team at a leading loading bay and shutter manufacturer. As a Service Manager, you will be responsible for training other technicians within the M25 area and completing new employee inductions.

Responsibilities:
  • Reporting Structure: Report directly to the Regional Manager and provide support to the team as needed.
  • Site Visits: Conduct site visits to assist engineers and complete minimal tasks on the tools.
  • Paperwork and Training: Ensure accurate completion of relevant paperwork and arrange regular training courses to maintain up-to-date knowledge of equipment.
  • Team Dynamics: Act as an active team player to sustain the company's reputation and future growth.
Requirements:
  • Certifications: Hold IPAF, PASMA, CSCS or NVQ certification.
  • Experience: Prior practical experience working on shutters, sectionals, or loading bays is essential.
  • Leadership Skills: Excellent people management skills and the ability to lead by example.
  • Customer Focus: Strong customer service skills and electrical, welding, or hydraulics experience is beneficial.
Compensation and Benefits:
  • A competitive starting base salary of £52,500 with OTE circa £65k+ in your first year.
  • Overtime rates paid at 1.5 minimum.
  • Paid door-to-door travel.
  • Company van and fuel card provided.
  • 25 days annual leave and 8 bank holidays (33 total).
  • Company pension scheme available.
  • Annual company bonus (£1,800 in 2023).
  • Company laptop and phone supplied.
  • PPE and uniform provided.
  • Ongoing manufacturer training.
  • Technical support available.
  • Local support network of colleagues.

We estimate that this role earns approximately £55,000-£70,000 per annum based on industry standards and location factors.


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