Technical Services Delivery Lead
3 days ago
Computacenter is a leading independent provider of IT infrastructure services with over 20,000 employees worldwide.
About UsWe advise organizations on IT strategy, implement technology, and manage our customers' infrastructures. Our focus is on delivering high-quality IT services that meet our clients' needs.
Job DescriptionThis role will be part of our Managed Services Sales team, which is accountable for leading sales efforts and securing growth opportunities. The ideal candidate will have a strong background in IT infrastructure and managed services.
Key Responsibilities- Work closely with technical teams to ensure effective delivery of technical services
- Highlight potential risks and opportunities to minimize commercial loss
- Undertake knowledge transfer of client environments to technical service teams
- Collaborate with account teams and service managers to identify growth opportunities
- Stay up-to-date with emerging technologies and industry trends
- 10+ years of IT experience, preferably in technical solutions and managed services
- Broad understanding of the IT services market, technical trends, and competition
- Strong understanding of contracts and service contract structures
- Good working knowledge of relevant commercial tools and systems
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