Technical Service Lead
2 days ago
**Technical Service Lead Position at Adria Solutions Ltd
We are seeking a Technical Service Lead to join our team and oversee the technical aspects of our service delivery function. The successful candidate will have a strong background in ITIL and cloud & remote technology experience.
The role involves managing incident handling and escalations, working closely with vendors, and building relationships with them. You will also be responsible for overseeing processes from start to finish and ensuring that they are executed efficiently.
**Key Responsibilities:**
- Manage incident handling and escalations.
- Work closely with vendors and build relationships with them.
- Oversee processes from start to finish.
**Requirements:**
- Strong background in ITIL.
- Cloud & remote technology experience.
- Ability to work effectively with vendors and other stakeholders.
**Estimated Salary:** Up to £60k per annum
**Benefits:** 25 days holiday + Birthday off, Onsite Gym when in the office, Healthcare.
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