Senior Service Delivery Lead

1 day ago


London, Greater London, United Kingdom Alchemy Global Talent Solutions Full time

We are looking for a highly skilled Senior Service Delivery Lead to join our team in London. As a key member of the client services department, this role will focus on delivering exceptional service quality and leading the development of the Client Service team.

About the Role
  • Job Title: Senior Service Delivery Lead
  • Location: London
  • Salary: £60,000 - £80,000 per annum

The successful candidate will have extensive experience in customer-facing roles, with a strong ability to motivate and train team members.

Key Responsibilities
  1. Lead and develop the Client Service team, focusing on service quality and delivery.
  2. Collaborate with Sales, Marketing, and Logistics to drive business growth.
  3. Manage and resolve client issues efficiently and effectively.
  4. Foster a culture of continuous improvement within the team.

Salary: £60,000 - £80,000 per annum (dependent on experience)



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