Customer Service Representative

5 days ago


Epsom, Surrey, United Kingdom Wickes Building Supplies Limited Full time
About the Role

At Wickes Building Supplies Limited, we're committed to delivering exceptional customer experiences. As a Customer Service Assistant, you'll play a vital role in ensuring our customers receive the highest level of service.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with product information, demonstrations, and recommendations to enhance their shopping experience.
  • Work collaboratively with colleagues to maintain a clean, organized, and welcoming store environment.
  • Contribute to achieving sales targets by promoting products and services to customers.
What We Offer

We're committed to supporting your growth and development within the company. As a Customer Service Assistant, you'll have access to:

  • Comprehensive training and development programs to enhance your skills and knowledge.
  • A competitive bonus structure and save-as-you-earn scheme.
  • A contributory pension scheme and colleague discount.
  • A discount platform offering savings and cashback at numerous retailers, gym membership discounts, and a cycle-to-work scheme.
Our Culture

We're proud of our inclusive workplace culture, which prioritizes colleagues' wellbeing. We offer a range of health and wellbeing benefits, including an Employee Assistance Programme, financial education and loans, and access to parental, menopause, and fertility support.

If you're interested in flexible working, please let us know when you apply, and we'll discuss this further as part of your application process.



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