Customer Service Representative
2 months ago
Customer Service Excellence
Nuffield Health is a leading healthcare charity that's passionate about building a healthier nation. We're committed to delivering exceptional patient care and service excellence in everything we do.
About the Role
We're seeking a highly skilled and customer-focused individual to join our Contact Centre team as a Customer Service Representative. As a key member of our team, you'll be responsible for providing exceptional customer service and support to our patients and customers.
Key Responsibilities
- Expertly handle all customer inquiries and concerns
- Provide timely and effective solutions to customer issues
- Work collaboratively with our team to ensure seamless customer journeys
- Adhere to our high standards of customer service and quality
What You'll Need
To be successful in this role, you'll need:
Excellent verbal communication skills and a positive attitudeStrong experience in a customer-facing role, preferably in a healthcare settingAbility to work in a fast-paced environment and prioritize tasks effectivelyConfidence in using a variety of systems and technologyWhat We Offer
Nuffield Health offers a range of benefits and rewards to support your career development and wellbeing, including:
Competitive salary and benefits packageOpportunities for career progression and professional developmentFlexible working arrangements and work-life balanceAccess to our state-of-the-art facilities and resourcesJoin Our Team
We're a dynamic and supportive team that's passionate about delivering exceptional patient care and service excellence. If you're a motivated and customer-focused individual who shares our values, we'd love to hear from you.
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