Customer Service Representative

2 months ago


Epsom, Surrey, United Kingdom Nuffield Health Full time

Customer Service Excellence

Nuffield Health is a leading healthcare charity that's passionate about building a healthier nation. We're committed to delivering exceptional patient care and service excellence in everything we do.

About the Role

We're seeking a highly skilled and customer-focused individual to join our Contact Centre team as a Customer Service Representative. As a key member of our team, you'll be responsible for providing exceptional customer service and support to our patients and customers.

Key Responsibilities

  • Expertly handle all customer inquiries and concerns
  • Provide timely and effective solutions to customer issues
  • Work collaboratively with our team to ensure seamless customer journeys
  • Adhere to our high standards of customer service and quality

What You'll Need

To be successful in this role, you'll need:

Excellent verbal communication skills and a positive attitudeStrong experience in a customer-facing role, preferably in a healthcare settingAbility to work in a fast-paced environment and prioritize tasks effectivelyConfidence in using a variety of systems and technology

What We Offer

Nuffield Health offers a range of benefits and rewards to support your career development and wellbeing, including:

Competitive salary and benefits packageOpportunities for career progression and professional developmentFlexible working arrangements and work-life balanceAccess to our state-of-the-art facilities and resources

Join Our Team

We're a dynamic and supportive team that's passionate about delivering exceptional patient care and service excellence. If you're a motivated and customer-focused individual who shares our values, we'd love to hear from you.



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