Customer Service Representative

4 weeks ago


Epsom, Surrey, United Kingdom Entain Full time
Customer Service Representative

At Entain, we're looking for a skilled Customer Service Representative to join our team. As a key member of our betting shop team, you'll be responsible for delivering exceptional customer service and ensuring a positive experience for our customers.

Key Responsibilities:

  • Provide outstanding customer service and support to customers
  • Process customer transactions, including cash handling and betting operations
  • Help customers with product inquiries and demonstrations
  • Handle customer complaints and concerns in a professional and empathetic manner
  • Work collaboratively with the shop team to achieve sales and customer service targets

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Basic math skills and accuracy with cash handling
  • Availability to work a variety of shifts, including evenings and weekends

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and advancement
  • A fun and supportive work environment

At Entain, we're committed to creating a diverse and inclusive workplace where everyone feels valued and respected. If you're passionate about delivering exceptional customer service and have a strong desire to succeed, we'd love to hear from you



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