Customer Service Representative
4 weeks ago
Job Summary:
We are seeking a highly skilled Customer Services Advisor to join our team at Optima Recruitment. As a key member of our operations team, you will be responsible for managing complex mortgage processes, including Buy to Let, Transfer of Equity, Interest Only mortgages, and specialised external programs.
Key Responsibilities:
• Manage complex mortgage processes, including Buy to Let, Transfer of Equity, Interest Only mortgages, and specialised external programs.
• Oversee mortgage arrears administration, including report preparation, data provision, and legal recovery support.
• Handle deceased customer accounts, Powers of Attorney, third-party authorisations, and the registration process per guidelines.
• Fulfil responsibilities as specified in the Company's Authorities Schedule.
• Administer centrally managed reports, conduct necessary research, corrections, and manage responses.
• Draft and issue customer correspondence as needed.
• Support testing functions, including form preparation, testing, and result review.
Requirements:
• Experience in administration.
• Customer service experience, ideally with phone-based interactions.
• Strong attention to detail.
• Ability to remain calm under pressure.
About Us:
Optima Recruitment is a leading employer in the area, offering professional and structured training and development opportunities, genuine career progression, and a benefits package which is second to none.
What We Offer:
• Competitive salary.
• 23 days holiday rising to 27 plus option to buy and sell holiday.
• Free parking.
How to Apply:
If you are a motivated and experienced Customer Services Advisor looking for a new challenge, please submit your application.
-
Customer Service Representative
4 weeks ago
Epsom, Surrey, United Kingdom Nuffield Health Full timeCustomer Service RepresentativeNuffield Health is a leading healthcare charity that's passionate about building a healthier nation. We're looking for a skilled Customer Service Representative to join our friendly and welcoming Contact Centre team.As a Customer Service Representative, you'll be responsible for handling all customer contact, making good use of...
-
Customer Service Representative
4 weeks ago
Epsom, Surrey, United Kingdom Nuffield Health Full timeCustomer Service RepresentativeNuffield Health is a leading healthcare charity that's passionate about building a healthier nation. We're looking for a skilled Customer Service Representative to join our friendly and welcoming Contact Centre team.As a Customer Service Representative, you'll be responsible for handling all customer contact, ensuring a...
-
Customer Service Representative
2 weeks ago
Epsom, Surrey, United Kingdom Nuffield Health Full timeContact Centre CoordinatorWe are seeking a skilled Customer Service Representative to join our team at Nuffield Health, a leading healthcare charity.As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a professional and courteous manner.Key...
-
Customer Service Representative
4 weeks ago
Epsom, Surrey, United Kingdom Entain Full timeCustomer Service RepresentativeAt Entain, we're looking for a skilled Customer Service Representative to join our team. As a key member of our betting shop team, you'll be responsible for delivering exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Provide outstanding customer service and support to...
-
Customer Service Representative
2 days ago
Epsom, Surrey, United Kingdom Nuffield Health Full timeDiscover a fulfilling career at Nuffield Health, the UK's leading Healthcare Charity.We're recruiting for a Customer Service Representative to join our friendly Contact Centre on a Hybrid working basis.This exciting role offers the opportunity to work in a fast-paced environment, delivering excellent customer service and ensuring seamless customer...
-
Customer Service Representative
4 weeks ago
Epsom, Surrey, United Kingdom Entain Full timeCustomer Service RepresentativeAs a Customer Service Representative at Entain, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our customers. You will be the face of our brand, and your role will be to build strong relationships with our customers and provide them with the best possible service.Key...
-
Customer Service Representative
3 weeks ago
Epsom, Surrey, United Kingdom Nuffield Health Full timeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Nuffield Health. As a key member of our Contact Centre, you will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Expertly handle customer inquiries and concerns via phone, email, and live...
-
Customer Service Representative
4 weeks ago
Epsom, Surrey, United Kingdom Tate Full timeAbout the Role:As a Customer Service Representative at Tate, you will play a vital part in delivering top-tier service for our client's Mortgage and Savings customers. Your role will involve handling customer enquiries, providing accurate information, and promoting products and services in a non-advisory role. You will also be responsible for managing...
-
Customer Service Representative
2 weeks ago
Epsom, Surrey, United Kingdom Nuffield Health Full timeNuffield Health Customer Service RoleWe're recruiting a Customer Service Representative to join our friendly and welcoming Contact Centre on a Hybrid working basis.In this role, you'll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems,...
-
Healthcare Customer Service Representative
6 days ago
Epsom, Surrey, United Kingdom Nuffield Health Full timeAbout Nuffield HealthNuffield Health is the UK's leading Healthcare Charity, dedicated to building a healthier nation, one day at a time. We provide award-winning hospitals, leisure facilities, and community programmes to improve the wellbeing of our citizens.We're passionate about delivering exceptional patient care and exceeding our customers'...
-
Customer Service Representative
4 weeks ago
Epsom, Surrey, United Kingdom Trust Ford Full timeWe're looking for a Service Advisor who can work collaboratively with our team to deliver exceptional customer service.As a Service Advisor, you'll be responsible for handling customer inquiries, resolving issues, and providing solutions that meet their needs.Key responsibilities include:Providing excellent customer service and supportHandling customer...
-
Customer Service Representative
3 weeks ago
Epsom, Surrey, United Kingdom Nuffield Health Full timeContact Centre Coordinator RoleNuffield Health is a leading healthcare charity dedicated to building a healthier nation. We're passionate about delivering exceptional customer service and are seeking a skilled Contact Centre Coordinator to join our team.This is an exciting opportunity to work in a fast-paced environment, handling customer enquiries and...
-
Customer Service Representative
3 weeks ago
Epsom, Surrey, United Kingdom Optima Recruitment Full time**Customer Support Role at Optima Recruitment**We are seeking a highly motivated and organized individual to join our team as a Customer Support Agent. The successful candidate will be responsible for providing exceptional customer service, handling incoming telephone calls, and responding efficiently to customer enquiries.**Key Responsibilities:**Dealing...
-
Customer Service Representative
4 weeks ago
Epsom, Surrey, United Kingdom Adecco Full timeOur client, a leading organisation in the customer service industry, is currently seeking a motivated and customer-focused individual to join their Customer Outcomes team as an Arrears Advisor.In this role, you will be responsible for engaging with customers and delivering industry-leading customer services.As an Arrears Advisor, your primary responsibility...
-
Customer Service Representative
4 weeks ago
Epsom, Surrey, United Kingdom Nuffield Health Full timeContact Centre CoordinatorEpsom Support Centre | Service Centre | Permanent | Full Time - 37.5 hours per weekSalary: £23,887.50Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we'll do whatever it takes to look after the UK's...
-
Customer Service Representative
2 weeks ago
Epsom, Surrey, United Kingdom Nuffield Health Brentwood Full timeDelivering Excellent Customer ServiceNuffield Health is a leading healthcare charity that's passionate about providing high-quality care to its patients. To help us achieve this goal, we're looking for a skilled Contact Centre Coordinator to join our team.As a Contact Centre Coordinator, you will:Provide exceptional customer service to our patients and their...
-
Customer Service Leader
3 weeks ago
Epsom, Surrey, United Kingdom CeX Full timeLead Customer Service TeamDrive customer satisfaction and loyalty by leading a team of customer service representatives. Develop and implement strategies to improve customer experience, resolve customer complaints, and provide exceptional service.Store OperationsManage the day-to-day operations of a CeX store, including stock control, merchandising, and...
-
Customer Service Representative
4 weeks ago
Epsom, Surrey, United Kingdom RoyalAutomobileClub Full timeMember Relations Assistant RoleThe Royal Automobile Club is seeking a skilled Member Relations Assistant to join our team at our Epsom Clubhouse. As the first point of contact for member account queries, you will provide an exemplary service and member experience with a confident and friendly approach.Key Responsibilities:Handle member account queries over...
-
Automotive Customer Service Representative
3 weeks ago
Epsom, Surrey, United Kingdom Pybus Recruitment Full timeJob Title: Service Advisor - Car DealershipLocation: Epsom Surrey, KT19 9NW (Remote not available for this position)Salary: Up to £34,000 (depending on experience) + bonus (OTE £40,000+)Department: AftersalesWe are a leading employer who are actively looking to recruit a Service Advisor for our dealership in Epsom, Surrey.Job Purpose:To drive the standard...
-
Customer Service Advisor
3 weeks ago
Epsom, Surrey, United Kingdom Optima Recruitment Full time**Job Opportunity at Optima Recruitment**We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our client-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...