Customer Service Representative

3 weeks ago


Epsom, Surrey, United Kingdom E Personnel Recruitment Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities:
  • Provide exceptional customer service to clients via phone, email, and other communication channels.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date records of customer interactions and transactions.
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience.
  • Stay up-to-date with company products and services to provide accurate information to customers.
Requirements:
  • Previous customer service experience, preferably in a call center environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously.
  • Strong problem-solving and analytical skills.
  • Proficiency in Microsoft Office and other relevant software applications.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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