Customer Service Representative

7 days ago


Epsom, Surrey, United Kingdom Nationwide Full time
About the Role

As a Customer Representative at Nationwide, you will play a vital role in delivering exceptional customer service across all our channels. Your primary responsibility will be to provide support to our customers, ensuring they receive the best possible experience with our services.

Key Responsibilities
  • Provide first-class service to customers in person, via phone, and online.
  • Support customers with transactions, product applications, and other services.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Participate in ongoing training and development to enhance your skills and knowledge.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career progression and professional development.
  • A dynamic and supportive work environment.
  • Access to a range of employee benefits, including a pension scheme and life assurance.
What Makes Us Different

Nationwide is a unique organization, owned by our members who have a current account, mortgage, or savings with us. This means we are driven by our customers' needs and interests, and we strive to deliver exceptional service and value to them.



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