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Customer Service Representative

2 months ago

Epsom, Surrey, United Kingdom Carlton Recruitment Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Carlton Recruitment. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries and concerns
  • Manage customer relationships and resolve issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless customer service delivery
  • Stay up-to-date with company products and services to provide accurate information to customers
  • Develop and implement strategies to improve customer satisfaction and loyalty
Requirements
  • Previous experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and other relevant software
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance