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Customer Service Representative

2 months ago

Epsom, Surrey, United Kingdom Sainsbury's Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Services Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service at our checkouts, self-service tills, kiosk, and petrol station
  • Assist customers with queries and resolve any issues in a professional and courteous manner
  • Work collaboratively with colleagues to maintain a clean and organized store environment
  • Process transactions accurately and efficiently
  • Support with stock management and replenishment
  • Participate in visual merchandising and store displays
What We Offer
  • A competitive rate of pay
  • A range of benefits, including a discount card, free food and hot drinks, generous holiday entitlement, and shopping discounts
  • Opportunities for career development and progression
  • A supportive and inclusive work environment
Requirements
  • Excellent communication and interpersonal skills
  • Able to work flexibly and adapt to changing situations
  • Previous customer service experience preferred
  • Able to lift and move stock as required