People & Culture Manager

3 weeks ago

London, Greater London, United Kingdom Grind Full time

About Us

Grind is a coffee company that lives in London, with a team of talented people working on everything from product development to finance, to customer experience. We're looking for someone to join our growing team and help us in building the future of Grind.

A Bit About the Role

As the HR Business Partner for Grind Coffee Roasters, you will play a pivotal partnership role to our Roastery and Head Office teams. These units of the company are composed of approximately 100 diverse and driven employees in two different professional settings. As the People and Culture lead for these units, you will be responsible for executing both the strategy and processes.

Responsibilities

  • Reporting into the Head of People and Culture and partnering with the broader People Team and business leaders, create and sustain a vibrant company culture that aligns with Grind's vision and values.
  • Support the development and implementation of diversity, equity, and inclusion initiatives.
  • Work with the People Operations Manager to develop and implement employee surveys aimed at understanding and improving the employee experience.
  • Work with the Head of People and Culture to develop and implement reward and recognition programs that inspire and motivate the Grind workforce.
  • Partner with unit leaders to understand current and future team needs, and design a workforce plan and talent acquisition strategy.
  • Support managers to design jobs and team structures to enable delivery of team goals.
  • Support managers with recruitment processes.
  • Work with the Head of People and Culture to develop a Grind employee value proposition.
  • Act as a trusted advisor on employee relations matters, ensuring a person-centred approach to processes and compliance with UK labour legislation.
  • Address and resolve complex employee relations issues, fostering a positive and inclusive work environment.
  • Provide training and real-time coaching to managers in order to uplift the overall capability of Grind managers in managing people and employee relations matters.
  • Design and execute talent development programs to enhance employee skills and capabilities.
  • Partner with L&D to understand the learning and development needs across the units.
  • Develop and drive initiatives for continuous learning and professional growth.
  • Provide training and coaching to managers to uplift the overall leadership capability.
  • Oversee the performance management process, providing guidance to managers on goal-setting, feedback, and professional development plans.
  • Implement strategies to drive high performance and employee engagement.
  • Partner with the Head of People and Culture to review the current pay and benefits in place for GCR and make recommendations for the development and implementation of compensation programs.
  • Ensure compliance with regulatory requirements and industry standards.
  • Partner with the People Operations Manager to monitor, measure, and analyse HR metrics and provide insights and recommendations based on data-driven decisions.

Required Skills, Experience and Attributes

  • Proven experience as an HR business partner or senior HR generalist.
  • In-depth knowledge of UK labour legislation and HR best practices.
  • Exceptional interpersonal and communication skills and ability to build strong relationships with diverse stakeholders at all levels.
  • Strong analytical and problem-solving abilities, with a proactive and solution-oriented mindset.
  • Experience in effectively resolving complex employee relations issues.
  • Demonstrated experience leading HR initiatives in a dynamic and evolving business environment.
  • Ability to drive and manage organisational change.
  • Experience effectively coaching and developing people leaders.
  • Personal experience as a line manager is beneficial.
  • Previous experience in an HR role within a rapidly growing startup environment, and/or a Roastery, warehouse or production facility is an asset.

Qualifications

  • CIPD level 5 or equivalent – we know that the pathway to HR excellence is not always a qualification so if you have equivalent education or work experience, your application is welcome.

Benefits

  • 25 days of holiday per annum plus Bank Holidays
  • Access to our company wellness scheme
  • Full access to our mental health service
  • Great staff discounts for friends and family
  • Career development opportunities

Salary

£50,000 - £55,000

Grind is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees. If you require adjustments to the application process please let us know.

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