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Optical Department Leader
1 month ago
LocationGateshead
Employment TypeFull time
Contract TypePermanent
Shift PatternWork Shift: Days
Hours per Week40
Salary
Competitive salary plus benefits
CategoryOptical, Retail Healthcare
About the Role
As a key member of the Asda Opticians team, you will be responsible for overseeing and managing the Optical Department. This includes managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets, and dealing with customer queries.
Key Responsibilities
Manage and motivate a team of Optometrists and Optical assistants to deliver excellent customer and patient care
Oversee compliance processes and procedures to ensure the department meets regulatory requirements
Review sales forecasting and department targets to identify areas for improvement
Develop and implement strategies to improve customer satisfaction and loyalty
Requirements
Fully qualified dispensing optician registered with the GOC
On track to meet the statutory points requirement for CPD
Confident in coaching others
Commercially aware
Able to provide excellent customer and patient care
Driven and ambitious to ensure the department meets its targets
Proven leadership skills in a fast-paced Optics environment
Organised and able to manage your time effectively
The Rewards
You will also get an excellent benefits package including:
Discretionary company bonus
Company pension up to 7% matched
10% colleague discount, free parking and many additional rewards.
Your professional indemnity insurance
GOC fees paid
CET package
Flexible working patterns in accordance with 7 days opening
About Asda
At Asda, nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver for our patients and business.
Our unique fixed price approach means dispensing is simple for our patients and colleagues. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don't have to compromise a patient eyecare solution because of what someone can afford.
With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Managers who will work alongside you to get the most out of your role every day.
What We Offer
As a member of the Asda Opticians team, you will have the opportunity to work in a fast-paced and dynamic environment, where no two days are the same. You will be responsible for overseeing and managing the Optical Department, including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets, and dealing with customer queries.
Our unique fixed price approach means dispensing is simple for our patients and colleagues. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don't have to compromise a patient eyecare solution because of what someone can afford.
With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Managers who will work alongside you to get the most out of your role every day.
How to Apply
When applying to any of our Optical positions, you must be registered with the General Optical Council (GOC) for the relevant professional role type you have applied for. Along with this, you'll be required to have evidence of Right To Work in the UK.