Luxury Fashion Team Leader
2 weeks ago
Job Title: Supervisor
Job Summary:
We are seeking a highly skilled and experienced Supervisor to join our team at the Footwear Department of our luxury Flagship Store in Metrocentre, Gateshead.
Key Responsibilities:
- Support the daily workload and delegate tasks to the team.
- Supervise work, check completion, and deliver to the expectation set by the line manager.
- Use business communication tools for task completion and ensure the team understands key functions.
- Understand all processes and procedures and set an example for others.
- Demonstrate good practice with seasonal guidelines, campaigns, and merchandising principles.
- Support maintaining store environment and housekeeping standards.
- Understand company policy and rules regarding security measures and demonstrate compliance and controls.
- Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements.
- Understand product features and benefits, ensuring knowledge is kept up to date in line with new products.
- Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners.
- Understand KPI targets and expectations to achieve results.
- Demonstrate commercial awareness and adopt right product, place, and time compliance.
- Engage with and feedback issues to contribute to the wider business.
- Support with identifying development needs within the team.
- Support senior management to coach the team.
- Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store.
Requirements:
- Experience of leading a team within a retail environment.
- Knowledge of and passion for luxury brands.
- Ability to drive sales through excellent service.
- Understanding of visual presentation and how to impact sales floor commercially.
- Ability to motivate a team with effective communication.
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