Beauty and Luxury Retail Supervisor

2 days ago


Gateshead, Gateshead, United Kingdom Frasers Group Full time

The Opportunity

As a Supervisor in our Metrocentre store, you will play a key role in delivering exceptional customer service and driving sales in our luxury beauty and fashion department.

Your Key Responsibilities

  • Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise
  • Confidently make recommendations to achieve sales and targets
  • Drive and achieve individual and team objectives, and be accountable for meeting your own sales results and KPIs
  • Possess a real passion for beauty and for delivering a world-class client experience
  • Coach and develop sales team members, and ensure brand standards are delivered
  • Ensure all operational tasks are completed, and maintain high standards of visual presentation in stores
  • Maintain exceptional levels of personal grooming, with adherence to company grooming policy and guidelines at all times
  • Support with stock counts and other operational duties
  • Be a Brand Expert, promoting product and company image at all times, and lead by example to support and coach the sales team
  • Support the store management team, and develop strong relationships with brand representatives
  • Perform as a team player, participating in all activities to contribute to the store objectives
  • Ensure compliance with all policies and procedures
  • Champion our company culture and values

The Person

We are looking for someone with a high level of personal energy, who is confident, assertive, and personable, with a positive and enthusiastic attitude

Candidate Profile

  • Demonstrates a high level of personal energy
  • Confident, assertive, and personable
  • Positive and enthusiastic with a can-do attitude
  • Great communication skills
  • Self-driven to upskill and learn
  • Resilient and resourceful
  • A natural coach and leader

The Rewards

  • Basic Salary £28,256 per annum
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Commission-led bonuses across a wide range of products
  • Monthly Group Rewards and Recognition
  • Long Service Awards
  • Join the Fearless1000 Incentive Scheme (watch video to find out more)
  • We offer a wide range of Development Courses with National Qualifications
  • 28 Days Holiday
  • 50% In-store Uniform Discount
  • Discounted Gym Membership
  • Cycle to Work Scheme
  • Group-wide 20% Discount across all Frasers Group brands


  • Gateshead, Gateshead, United Kingdom Frasers Group Full time

    Job Title: Supervisor - Luxury Fashion RetailerJob Summary:We are seeking a highly motivated and experienced Supervisor to join our team at Flannels, a luxury fashion retailer. As a Supervisor, you will be responsible for providing exceptional customer service, driving sales, and leading a team of sales associates to achieve sales targets and deliver a...


  • Gateshead, Gateshead, United Kingdom Frasers Group Full time

    Job Title: Supervisor - Luxury Fashion RetailerJob Summary:We are seeking a highly motivated and experienced Supervisor to join our team at Flannels, a luxury fashion retailer. As a Supervisor, you will be responsible for providing exceptional customer service, driving sales, and leading a team of sales associates to achieve sales targets and deliver a...

  • Beauty Ambassador

    2 weeks ago


    Gateshead, Gateshead, United Kingdom Jo Malone London Full time

    Luxury Fragrance Connoisseur WantedAt Jo Malone London, we're on the hunt for a skilled Sales Advisor to join our team in Gateshead. As one of our highly skilled Sales Advisors, you will be the face of our luxury fragrance brand, providing an exceptional customer experience that educates, inspires, and delights.In this role, you'll be the host with the most,...


  • Gateshead, Gateshead, United Kingdom Tom Ford Full time

    Unlock Your Potential as a Luxury Beauty Specialist at Tom FordJob SummaryWe are seeking a highly motivated and passionate Luxury Beauty Specialist to join our team at Tom Ford in Gateshead. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and creating a unique luxury in-store experience for our...


  • Gateshead, Gateshead, United Kingdom Frasers Group Full time

    Job Title: Supervisor - Luxury Fashion RetailerJob Summary:We are seeking a highly motivated and experienced Supervisor to join our team at Flannels, a luxury fashion retailer. As a Supervisor, you will be responsible for providing exceptional customer service, driving sales, and leading a team of sales associates.Key Responsibilities:Provide a luxury...

  • Beauty Supervisor

    2 weeks ago


    Gateshead, Gateshead, United Kingdom Frasers Group Full time

    Job Title: Beauty SupervisorAbout the Role:We are seeking a highly motivated and experienced Beauty Supervisor to join our team at Frasers Group. As a Beauty Supervisor, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.Key Responsibilities:Provide a luxury selling experience...


  • Gateshead, Gateshead, United Kingdom Flannels Full time

    Role OverviewWe are seeking a highly motivated and experienced Beauty and Fashion Supervisor to join our team at Flannels. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.Key ResponsibilitiesCustomer Service: Provide a luxury selling experience to all customers, demonstrating...

  • Fashion Supervisor

    11 hours ago


    Gateshead, Gateshead, United Kingdom Frasers Group Full time

    Job Description: We are seeking a highly skilled Fashion Supervisor to join our team at Flannels, a leading luxury fashion destination for men and women. As a Fashion Supervisor, you will be responsible for providing exceptional customer service, managing stock, and maintaining a high level of product knowledge. You will also be expected to coach and develop...


  • Gateshead, Gateshead, United Kingdom Frasers Group Full time

    About the RoleWe are seeking a highly motivated and experienced Supervisor to join our team on the Footwear Department of our luxury Flagship Store in Metrocentre, Gateshead.Key ResponsibilitiesSupport with daily workload and delegation to team membersSupervise work, check completion and deliver to expectation set by line managerUse business communication...

  • Beauty Specialist

    2 weeks ago


    Gateshead, Gateshead, United Kingdom Tom Ford Full time

    Tom Ford Beauty Specialist OpportunityRole OverviewAs a Beauty Specialist at Tom Ford, you will be responsible for delivering exceptional customer service and creating a luxurious in-store experience for our clients. This is an exciting opportunity to join a dynamic team and contribute to the success of our brand.Key ResponsibilitiesProvide personalized...

  • Retail Supervisor

    2 weeks ago


    Gateshead, Gateshead, United Kingdom Frasers Group Full time

    Job Title: Supervisor - FlannelsJob Description:The Opportunity:As a Supervisor at Flannels, you will be responsible for delivering an exceptional customer experience, providing personalized service, and exceeding customer expectations. You will possess a real passion for luxury fashion and a commitment to delivering a world-class client experience.The...


  • Gateshead, Gateshead, United Kingdom Frasers Group Full time

    Job Title: Supervisor - FlannelsJob Summary:We are seeking a highly motivated and customer-focused Supervisor to join our team at Flannels. As a Supervisor, you will be responsible for delivering exceptional customer service, driving sales, and leading a team of sales associates.Key Responsibilities:Provide a luxury selling experience to all customers,...


  • Gateshead, Gateshead, United Kingdom Frasers Group Full time

    Job Title: Supervisor - Flannels Retail ExpertThe Opportunity:As a Supervisor at Flannels, you will be responsible for delivering exceptional customer service and providing a luxury shopping experience to our clients. You will possess a real passion for beauty and a strong understanding of our products and services.The Responsibilities:Provide a personalized...

  • Beauty Sales Associate

    2 months ago


    Gateshead, Gateshead, United Kingdom Frasers Group Full time

    About FlannelsFlannels is a luxury retail destination, renowned for offering an exclusive range of fashion and beauty brands. As we expand our presence in Leeds, we are seeking passionate and knowledgeable individuals to join our beauty team.Job SummaryWe are looking for a skilled Beauty Sales Advisor to join our team. As a key member of our beauty...

  • Beauty Sales Associate

    2 months ago


    Gateshead, Gateshead, United Kingdom Frasers Group Full time

    About FlannelsFlannels is a luxury retail destination, renowned for offering an exclusive range of fashion and beauty brands. As we expand our presence in Leeds, we are seeking passionate and knowledgeable individuals to join our beauty team.Job SummaryWe are looking for a skilled Beauty Sales Advisor to join our team. As a key member of our beauty...


  • Gateshead, Gateshead, United Kingdom Frasers Group Full time

    Beauty Sales AdvisorFlannels, a luxury retail destination, is seeking a passionate and knowledgeable Beauty Sales Advisor to join our team in Leeds. As an expert in our beauty department, you will offer personalized advice, product demonstrations, and a luxurious shopping experience to our customers.Your enthusiasm for beauty and dedication to customer...


  • Gateshead, Gateshead, United Kingdom Frasers Group Full time

    Beauty Sales AdvisorFlannels, a luxury retail destination, is seeking a passionate and knowledgeable Beauty Sales Advisor to join our team in Leeds. As an expert in our beauty department, you will offer personalized advice, product demonstrations, and a luxurious shopping experience to our customers.Your enthusiasm for beauty and dedication to customer...


  • Gateshead, Gateshead, United Kingdom The Estée Lauder Companies Full time

    Join Our Team as a Make Up & Fragrance SpecialistAt The Estée Lauder Companies, we are committed to creating a diverse and inclusive work environment that reflects the beauty of our global consumers. As a Make Up & Fragrance Specialist, you will play a key role in delivering exceptional customer experiences and driving sales growth in our stores.About the...


  • Gateshead, Gateshead, United Kingdom The Estée Lauder Companies Full time

    Join Our Team as a Make Up & Fragrance SpecialistAt The Estée Lauder Companies, we are committed to creating a diverse and inclusive work environment that reflects the beauty of our global consumers. As a Make Up & Fragrance Specialist, you will play a key role in delivering exceptional customer experiences and driving sales growth in our stores.About the...

  • Beauty Specialist

    3 weeks ago


    Gateshead, Gateshead, United Kingdom The Estée Lauder Companies Full time

    Job Opportunity:Are you passionate about the beauty industry and looking for a challenging role that will allow you to grow and develop your skills?We are seeking a highly motivated and ambitious individual to join our team as a Make Up & Fragrance Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer...