Beauty and Luxury Retail Supervisor
2 weeks ago
The Opportunity
As a Supervisor in our Metrocentre store, you will play a key role in delivering exceptional customer service and driving sales in our luxury beauty and fashion department.
Your Key Responsibilities
- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise
- Confidently make recommendations to achieve sales and targets
- Drive and achieve individual and team objectives, and be accountable for meeting your own sales results and KPIs
- Possess a real passion for beauty and for delivering a world-class client experience
- Coach and develop sales team members, and ensure brand standards are delivered
- Ensure all operational tasks are completed, and maintain high standards of visual presentation in stores
- Maintain exceptional levels of personal grooming, with adherence to company grooming policy and guidelines at all times
- Support with stock counts and other operational duties
- Be a Brand Expert, promoting product and company image at all times, and lead by example to support and coach the sales team
- Support the store management team, and develop strong relationships with brand representatives
- Perform as a team player, participating in all activities to contribute to the store objectives
- Ensure compliance with all policies and procedures
- Champion our company culture and values
The Person
We are looking for someone with a high level of personal energy, who is confident, assertive, and personable, with a positive and enthusiastic attitude
Candidate Profile
- Demonstrates a high level of personal energy
- Confident, assertive, and personable
- Positive and enthusiastic with a can-do attitude
- Great communication skills
- Self-driven to upskill and learn
- Resilient and resourceful
- A natural coach and leader
The Rewards
- Basic Salary £28,256 per annum
- Weekly/Monthly & Quarterly Commercial Bonuses
- Stocktake Bonuses
- Commission-led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Long Service Awards
- Join the Fearless1000 Incentive Scheme (watch video to find out more)
- We offer a wide range of Development Courses with National Qualifications
- 28 Days Holiday
- 50% In-store Uniform Discount
- Discounted Gym Membership
- Cycle to Work Scheme
- Group-wide 20% Discount across all Frasers Group brands
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