Data Entry Team Leader

5 months ago

Gateshead, United Kingdom Team RH Fitness Full time

If you’re looking for a boring office job where you can hide behind your computer screen, then we’re not the place for you Everyone who works for Team RH is an exceptional person, creative, hard-working and talented. We have incredibly high standards and are on the hunt for world-class people who’ll blow us away with their talent and passion.

Before we get to the good stuff, we have a couple of ground-rules we want to make clear:

- Take pride in your appearance. No turning up for an interview in trainers and trackies - smart-casual is what we expect. If you can’t afford interview attire, let us know and we’ll see you right.
- If you think that doing a virtual interview from your bed is acceptable, jog on.
- We don’t employ smokers - we’re a health and fitness company and everyone who joins us should be clued up enough to know that smoking isn’t good for you or your health.
- Arrive on time for your interview. Unless you have a valid excuse, we won’t wait around for anyone who can't do the basics.
- Zero toxicity. Our culture is the most important thing here and we won’t stand for anyone gossiping or being negative in work. We have incredible, kind and caring people working with us and we’ll protect them at all costs.

Some people will turn their noses up at the above - that’s fine, they can go and work somewhere else. However, if you’ve read up to here and you think you want to join a team of world-class, super-driven and kind-hearted people, then let’s get to the good bit

As a Data Entry Team Leader at Team RH, you will be responsible for ensuring the accuracy, efficiency, and timeliness of data entry operations within Team RH.

You will take charge of overseeing a team of dedicated Data Entry Clerks, who are focused on building and maintaining our comprehensive database of foods, recipes and associated information, providing guidance, training, and unwavering support to ensure the delivery of high-quality work. Your keen attention to detail, strong organisational skills and ability to thrive in a fast-paced environment will be integral to the success of our Data Entry department.

As the Data Entry Team Leader, you will report to the Head of Product and work on a hybrid basis.

**Responsibilities**
- Supervise and manage a team of data entry specialists, providing training, guidance, and support as needed.
- Develop and implement efficient data entry processes and procedures to ensure accurate and timely completion of tasks.
- Ensure compliance with company policies, procedures, and data entry standards.
- Monitor and evaluate team performance, providing constructive feedback and conducting regular performance reviews.
- Identify and resolve any data quality issues or errors, working closely with the team to implement corrective actions.
- Collaborate with Product Ownership and Technology to address any technical issues or system enhancements related to data entry processes and systems.
- Maintain and update data entry documentation, procedures, and training materials.
- Manage and prioritise multiple activities and deadlines, ensuring that resources are allocated effectively.
- Create an environment focused on positivity and collaboration which promotes teamwork, open communication, and continuous improvement.

**Skills and qualifications**
- Proven experience in Data Entry or Customer Service-related roles, with at least 1-2 years in a supervisory capacity.
- Demonstrated ability to lead and manage a team effectively.
- Excellent problem-solving and decision-making skills.
- Ability to work independently and collaboratively within a team.
- Strong written and verbal communication skills.
- Strong attention to detail and accuracy.
- Excellent time management and organisational skills, with the ability to prioritise tasks and meet deadlines.
- Excellent communication and interpersonal skills, with the ability to work well with a team and provide clear instructions.
- Ability to adapt to changing priorities and work in a fast-paced environment.
- Leadership and supervisory skills, with the ability to motivate and inspire a team.
- Understanding or experience in food and nutrition.
- Diet and fitness industry experience

**Benefits**
- Free on-site gym
- Free Team RH Life Plan
- Free on-site bar (Alcoholic/Non-alcoholic)
- 25 days holiday plus bank holidays & length of service accrual
- Generous discounts on Team RH Merch
- Free annual socials
- Employee assistance program
- Enhanced sick pay
- Enhanced maternity, paternity, & adoption pay
- Pet Friendly, newly designed office

**Job Types**: Full-time, Permanent

Pay: £30,000.00-£34,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Enhanced maternity leave
- Free parking
- On-site gym
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

**Experience**:

- Data entry: 3 years (preferred)
- Supervising: 1 year (preferred)

Work Location: In person

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