Health Records Officer-library

3 weeks ago


Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

Ensure all patient records are retrieved for clinic appointments. Retrieve patient records from secretaries and other Departments when requested by Emergency Care Units. Deal with telephone enquiries Out of Hours. Provide records to all wards, departments and other hospitals.

Ensure all requests for records are validated and release is only to authorised personnel. Case note collection, record and date the collection roster. Adhere to case note tracking procedures. Ensure comprehensive search for any identified misfiles following department misfile procedure.

Provide statistical information to the Team Leader on a weekly basis relating to your individual workload. Keep Library tidy at all times and remove paperclips, debris etc from the tracking area in relation to Health & Safety policies and procedures. Provide cover for secondary. Any other ad hoc duties as requested by the Library Team Leader/Deputy Manager.

To provide an efficient and effective service in all areas of work and responsibility. Strive to improve the quality and condition of patients health records, and identify areas where improvements could be made. To maintain patient confidentiality and security of health records at all times and report any concerns relating to either to the Library Team Leader. Contribute to the continued health, safety and welfare of not only yourself, but also that of colleagues and patients, by ensuring that you adhere to the Health & Safety policy/procedures at all times.

Ensure that you are kept fully appraised of the content and requirements of all Trust and Department policies and procedures that affect your area of work. Training and supporting new staff within the department, in the role of a mentor therefore enabling all staff to have skills and knowledge to support the whole function of the Library team. Undertake any other duties appropriate to the post as required by the Health Records Manager.



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