Desktop Support Officer
8 months ago
Experience of installation, support and troubleshooting of PC peripherals, including printers, scanners and PDAs. Knowledge of and experience in using helpdesk software. Familiarity with on-line technical and support resources. Ability to communicate with a wide range of end users from multiple backgrounds and organisations, including difficult users.
Ability to perform as an effective team player, and on own initiative. Willingness to enhance own skill set in relation to developments in desktop technology and software environments. Relevant NHS experience is desirable. Communications and Working Relationships End users of all grades, professions and skills.
Departmentally based system administrators. Information, Health Records, Library department staff at all levels. Third party support organisations. Partner organisations (both NHS and others) in the local health and social care community.
Work collaboratively with all members of the digital teams to deliver a seamless, efficient and effective service. Provide a customer focused approach to ensure we deliver a responsive and effective service to users. Ability to actively listen to users of the services and extract relevant information to determine their requirements or the root cause of any issues. Ability to show empathy for service users experiencing issues and demonstrate an understanding of the business impact caused.
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Desktop Support Officer
6 months ago
Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full timeAn opportunity has arisen for a Desktop Support Officer to support the delivery of high-quality IT Support Services to the Trust. We are looking for motivated, proactive individuals with a clear patient focus to join the Desktop Support Team delivering high quality second and third line support to our end users. You will be able to demonstrate excellent...
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Desktop Delivery Officer
6 months ago
Gateshead, United Kingdom Gateshead Council Full time**Desktop Delivery Officer** **(Permanent, Hybrid working)** **Gateshead Council** **Salary F **SCP** **14-19** **-** **£27,334** **-** **£29,777**p**.a** An exciting opportunity as arisen to join our IT Desktop Delivery Team with Gateshead Council. IT Services, within the Resources and Digital Directorate, operates at the very core of the Council's...
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IT Desktop Support Analyst
2 months ago
Gateshead, United Kingdom Mind Gym Full timeGateshead/Hybrid (1 day in office) 2pm - 10pm Monday to Friday Salary - up to £35k + bonus MindGym was created to transform the performance of people, by changing how they think, feel and behave every day. We deliver change through our one-to-one Coaching app and digitally enabled workshops which form part of a growing suite of products. ...
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Desktop Security Lead
8 months ago
Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full timeMaintaining a high quality of end user support services related to all IT issues both within GHNT and supported third party organisations. Ensuring that all applicable service level agreements with internal and external users are met and providing feedback on performance in relation to these SLAs. Ensure that the highest quality advice and support is...
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Disability Support Officer
3 days ago
Gateshead, United Kingdom Creative Support Full timeAbout the Role:We are seeking a Disability Support Officer to join our Regional Development Team. In this role, you will be responsible for supporting individuals with disabilities, developing and delivering social activities, and working closely with colleagues to ensure the smooth running of events. You will also contribute to the overall development of...
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IT Support Professional
7 days ago
Gateshead, Gateshead, United Kingdom NRG Resourcing Ltd Full timeNRG Resourcing Ltd is seeking a highly skilled IT Support Professional to partner with a well-established and rapidly expanding MSP in their search for a skilled 2nd Line Support Engineer. This exciting opportunity allows the successful candidate to deliver exceptional technical support to a growing customer base.Our client is experiencing significant growth...
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Events and Community Development Officer
6 days ago
Gateshead, Gateshead, United Kingdom CREATIVE SUPPORT Full timeRole Overview:This exciting opportunity has arisen for an experienced individual to join our Regional Development Team as an Activities and Events Development Officer. As part of this role, you will play a pivotal part in organizing and coordinating two large weekly evening discos, serving adults with learning disabilities or other support needs.Key...
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Recovery Support Worker
1 week ago
Gateshead, United Kingdom Creative Support Full time £12How would you like to make a positive difference to someone’s life? We are keen to develop and support people in Gateshead to achieve their outcomes, dreams and aspirations.Creative Support are looking to recruit a support worker who is experienced in working with people who have mental health support needs.You will be working with an outcome-focused...
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Development Officer
1 week ago
Gateshead, Gateshead, United Kingdom CREATIVE SUPPORT Full timeCompany Overview">Creative Support is a leading provider of person-centered support services for adults with learning disabilities and other support needs. We believe that every individual has the right to live fulfilling lives and reach their full potential.">Job Description">We are seeking a motivated and engaging Development Officer - Disability Services...
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Support Coordinator
1 month ago
gateshead, United Kingdom Creative Support Full timeWe are recruiting a Support Coordinator for our Floating Support Service in Gateshead that provides outcome-focused care and support to individuals who are at risk of homelessness and in need of housing related provision. You will be an active part in supporting individuals with complex needs and requirements, helping them access facilities to find and...
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Disability Support Coordinator
5 days ago
Gateshead, Gateshead, United Kingdom CREATIVE SUPPORT Full timeCompany Overview:Creative Support is a dynamic organization dedicated to delivering high-quality services for individuals with learning disabilities.Salary:We offer a competitive salary of £25,000 - £28,000 per annum, dependent on experience.Job Description:The Regional Development Team is seeking an enthusiastic and skilled individual to join our team as...
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Relief Support Worker
1 week ago
Gateshead, United Kingdom Creative Support Full time £12We are seeking calm, resourceful, and energetic Relief Support Workers who are motivated and hardworking to join our team at Swanway, an independent Supported Living Service in Gateshead. Swanway houses individuals with learning disabilities and other support needs, such as autism, mental health needs, and physical disabilities. The service consists of 12...
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IT Support Technician Apprentice
3 weeks ago
Gateshead, United Kingdom CV-Library Full timeA large law firm has an opportunity to recruit a highly motivated enthusiastic team player to join the IT services team in to provide user support. KEY DUTIES * Acting as the first point of contact for all business IT incidents Answering all calls in a professional and helpful manner, with the objective of completely understanding the caller’s...
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Adult Learning Disability Support Worker
6 days ago
Gateshead, Gateshead, United Kingdom CREATIVE SUPPORT Full timeAbout the Role:Creative Support is seeking a highly motivated and organized individual to fill the position of Activities and Events Development Officer within our Regional Development Team. The selected candidate will be responsible for managing the logistics of two weekly discos, targeting adults with learning disabilities or other support needs.Main...
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Customer Support Officer
6 months ago
Gateshead, United Kingdom Sanctuary Health Full timeLooking to take your career to new heights? Look no further than Sanctuary Personnel, an esteemed and award-winning recruitment agency. With a TrustPilot score of 4.8/5 and over 500+ reviews, we are dedicated to connecting with talented professionals like you. We have an exciting locum opportunity for a Customer Support Officer with UK experience to join our...
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Advice and Support Officer
8 months ago
Gateshead, United Kingdom Gateshead Council Full time**Advice and Support Officer** Do you want a role where you’re recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Do you want to work with us in helping to create spaces that are great to work and/or live in? If so, please keep reading as you’re just what we’re looking for! We have...
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Technical Support Engineer
1 day ago
Gateshead, Gateshead, United Kingdom NRG. Full time £29,000Unlock Your Potential with NRGNRG is a well-established and ambitious MSP seeking a talented Technical Support Engineer to join our team. As a leading provider of IT services, we offer a fantastic opportunity for skilled individuals to develop their careers and deliver outstanding technical support to our growing customer base.In this role, you will be...
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2nd Line IT Support Engineer
3 weeks ago
Gateshead, United Kingdom NRG. Full timeJob Title: 2nd Line IT Support EngineerLocation: Gateshead (Hybrid working)Salary: up to £29,000Job Type: PermanentNRG is thrilled to be partnering with a well-established and rapidly expanding MSP in their search for a skilled 2nd Line Support Engineer. This role offers a fantastic opportunity to deliver outstanding technical support to a growing customer...
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2nd Line IT Support Engineer
2 weeks ago
Gateshead, United Kingdom NRG. Full timeJob Title: 2nd Line IT Support EngineerLocation: Gateshead (Hybrid working)Salary: up to £29,000Job Type: PermanentNRG is thrilled to be partnering with a well-established and rapidly expanding MSP in their search for a skilled 2nd Line Support Engineer. This role offers a fantastic opportunity to deliver outstanding technical support to a growing customer...
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2nd Line IT Support Engineer
3 weeks ago
Gateshead, United Kingdom NRG. Full timeJob Title: 2nd Line IT Support EngineerLocation: Gateshead (Hybrid working)Salary: up to £29,000Job Type: PermanentNRG is thrilled to be partnering with a well-established and rapidly expanding MSP in their search for a skilled 2nd Line Support Engineer. This role offers a fantastic opportunity to deliver outstanding technical support to a growing customer...