Assistant Reception Manager
6 days ago
About 5 Hertford Street
5 Hertford Street is a prestigious private member's club located in the heart of Mayfair, offering a unique and exclusive experience to its members. Our goal is to provide a welcoming and comfortable environment, where members can feel at home.
Job Summary
We are seeking an experienced and skilled Assistant Reception Manager to join our Reception Team. The successful candidate will be responsible for ensuring the smooth and efficient operation of the reception area, providing exceptional customer service, and upholding the high standards of the club.
Key Responsibilities
- Supervise and coordinate the activities of the reception team to ensure seamless service delivery.
- Provide exceptional customer service to members and guests, responding to their needs and resolving any issues promptly.
- Ensure the reception area is maintained to the highest standards, including cleanliness, organization, and décor.
- Manage the flow of members and guests, ensuring a smooth and efficient check-in and check-out process.
- Collaborate with other departments to ensure a cohesive and effective service delivery.
Requirements
- Significant experience in a similar role, preferably in a luxury boutique hotel, restaurant, or private member's club.
- Proven track record of providing exceptional customer service and leading a team to achieve high standards.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues.
Working Hours
The successful candidate will be required to work a rota basis, 5 days out of 6, from Monday to Saturday. The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays, and throughout Christmas each year.
-
Reception Team Supervisor
2 weeks ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full timeJob Summary:We are seeking a highly organized and customer-focused Reception Team Leader to join our team at Portico Corporate Reception Management. As a key member of our Front of House team, you will be responsible for providing exceptional service to clients, visitors, and internal stakeholders.Key Responsibilities:Meet and greet clients and visitors,...
-
Reception Team Supervisor
2 weeks ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full timeJob Summary:Portico Corporate Reception Management is seeking a highly organized and detail-oriented Reception Team Leader to join our team at our Baker Street offices. As a key member of our Front of House team, you will be responsible for providing exceptional customer service to clients, visitors, and internal stakeholders.Key Responsibilities:Meet and...
-
Reception Team Leader
2 days ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full timeJob DescriptionWe are seeking a highly organized and customer-focused Reception Team Leader to join our team at Portico Corporate Reception Management.The Reception Team is responsible for providing exceptional customer service to clients, visitors, and internal stakeholders. As a Reception Team Leader, you will play a key role in ensuring that the team...
-
Reception Team Leader
3 days ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full timeJob DescriptionWe are seeking a highly organized and customer-focused Reception Team Leader to join our team at Portico Corporate Reception Management.The Reception Team is responsible for providing exceptional customer service to clients, visitors, and internal stakeholders. As a Reception Team Leader, you will play a key role in ensuring that the team...
-
Reception Team Leader
6 days ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full timeJob DescriptionWe are seeking a highly organized and customer-focused Reception Team Leader to join our team at Portico Corporate Reception Management.The Front of House team is responsible for providing exceptional service to clients, visitors, and internal stakeholders. As a Reception Team Leader, you will play a key role in ensuring that the team delivers...
-
Reception Team Leader
6 days ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full timeJob DescriptionWe are seeking a highly organized and customer-focused Reception Team Leader to join our team at Portico Corporate Reception Management.The Front of House team is responsible for providing exceptional service to clients, visitors, and internal stakeholders. As a Reception Team Leader, you will play a key role in ensuring that the team delivers...
-
Reception Team Leader
1 week ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full timeReception Team Leader (Concierge Team Lead)Portico Corporate Reception Management is seeking a highly skilled and experienced Reception Team Leader to oversee the front desk operation and manage a team of concierge staff. As a key member of our team, you will be responsible for ensuring exceptional customer service and maintaining a secure and efficient work...
-
Guest Services Manager
1 week ago
London, Greater London, United Kingdom Reception Full timeJob Summary:We are seeking a highly skilled and experienced Guest Services Manager to join our team at Reception. As a key member of our front-of-house team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our hotel.Key Responsibilities:Assist the Front of House Manager in the induction and...
-
Assistant Reception Manager
6 days ago
London, Greater London, United Kingdom 5 Hertford Street Full timeAbout 5 Hertford Street5 Hertford Street is a prestigious private member's club located in the heart of Mayfair, London. Our mission is to provide an exceptional experience for our members, offering a home away from home in a luxurious and welcoming environment.Job SummaryWe are seeking an experienced and skilled Assistant Reception Manager to join our...
-
Assistant Reception Manager
6 days ago
London, Greater London, United Kingdom 5 Hertford Street Full timeAbout 5 Hertford Street5 Hertford Street is a prestigious private member's club located in the heart of Mayfair, London. Our mission is to provide an exceptional experience for our members, offering a home away from home in a luxurious and welcoming environment.Job SummaryWe are seeking an experienced and skilled Assistant Reception Manager to join our...
-
Assistant Reception Manager
5 days ago
London, Greater London, United Kingdom The Arts Club Full timeAbout The Arts ClubThe Arts Club is a renowned private members' club located in the heart of Mayfair, London. We are seeking a highly motivated and experienced Assistant Reception Manager to join our dynamic team.Key ResponsibilitiesOversee the daily operations of the reception area, ensuring smooth and efficient service.Supervise, train, and motivate the...
-
Assistant Reception Manager
5 days ago
London, Greater London, United Kingdom The Arts Club Full timeAbout The Arts ClubThe Arts Club is a renowned private members' club located in the heart of Mayfair, London. We are seeking a highly motivated and experienced Assistant Reception Manager to join our dynamic team.Key ResponsibilitiesOversee the daily operations of the reception area, ensuring smooth and efficient service.Supervise, train, and motivate the...
-
Assistant Reception Manager
4 days ago
London, Greater London, United Kingdom Caprice Holdings Ltd. Full timeJob Title: Assistant Reception ManagerCompany: Caprice Holdings Ltd.Job Summary:We are seeking a highly skilled and experienced Assistant Reception Manager to join our dynamic team at Caprice Holdings Ltd. As a key member of our front-of-house operations, you will be responsible for ensuring the smooth flow of guest services and contributing to the overall...
-
Assistant Reception Manager
4 days ago
London, Greater London, United Kingdom Caprice Holdings Ltd. Full timeJob Title: Assistant Reception ManagerCompany: Caprice Holdings Ltd.Job Summary:We are seeking a highly skilled and experienced Assistant Reception Manager to join our dynamic team at Caprice Holdings Ltd. As a key member of our front-of-house operations, you will be responsible for ensuring the smooth flow of guest services and contributing to the overall...
-
Corporate Reception Specialist
4 weeks ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full timeJob OverviewPortico Corporate Reception Management is seeking a meticulous and professional Receptionist to join our team, serving a prestigious American hedge fund.The Receptionist in this dynamic client-facing environment will be responsible for delivering a welcoming experience while managing essential meeting room operations.As the initial point of...
-
Assistant Reception Manager
3 days ago
London, Greater London, United Kingdom D&D London Restaurants Full timeAbout the Role:We are seeking a highly skilled and guest-centric Assistant Reception Manager to join our team at D&D London Restaurants. In this pivotal role, you will support the Reception Manager in ensuring the smooth running of our restaurant, providing exceptional service to our guests and contributing to the overall success and strategy of the...
-
Assistant Reception Manager
3 days ago
London, Greater London, United Kingdom D&D London Restaurants Full timeAbout the Role:We are seeking a highly skilled and guest-centric Assistant Reception Manager to join our team at D&D London Restaurants. In this pivotal role, you will support the Reception Manager in ensuring the smooth running of our restaurant, providing exceptional service to our guests and contributing to the overall success and strategy of the...
-
Assistant Reception Manager
1 day ago
Central London, London, London, United Kingdom The Arts Club Ltd Full timeThe Arts Club, one of London's most renowned private members' clubs, is looking for a talented and charismatic Assistant Reception Manager to join our dynamic team, situated in the heart of Mayfair.We are seeking a highly motivated and experienced Assistant Reception Manager to join our team. The ideal candidate will possess exceptional customer...
-
Front Desk Supervisor
1 week ago
London, Greater London, United Kingdom Reception Full timeJob Summary:We are seeking a highly skilled and experienced Guest Services Manager to join our team at Reception. As a key member of our front-of-house team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our hotel.Key Responsibilities:Assist the Front of House Manager in the induction and...
-
Reception Support Specialist
7 days ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full timeJob SummaryPortico Corporate Reception Management is seeking a highly skilled and experienced Team Support Member to join our team. As a key member of our front of house team, you will be responsible for providing exceptional customer service and ensuring that all guests and colleagues have a positive and lasting impression of our company.Key...