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Assistant Reception Manager
2 months ago
Job Title: Assistant Reception Manager
Company: Caprice Holdings Ltd.
Job Summary:
We are seeking a highly skilled and experienced Assistant Reception Manager to join our dynamic team at Caprice Holdings Ltd. As a key member of our front-of-house operations, you will be responsible for ensuring the smooth flow of guest services and contributing to the overall excellence of our dining experience.
Key Responsibilities:
- Oversee the reception area, managing reservations and coordinating with the front-of-house team.
- Assist in ensuring a warm and welcoming atmosphere for guests from arrival to departure.
- Open Table and/or Seven Rooms experience.
- Handle guest inquiries, providing information about the restaurant and assisting with special requests.
- Work closely with the management team to organize and execute private events and functions.
- Collaborate with other staff members to maintain an efficient and harmonious working environment.
- Support the Reception Manager in daily administrative tasks.
Requirements:
- Previous experience in a receptionist or assistant manager role within the hospitality industry.
- Experience with either Open Table or Seven Rooms.
- Strong organizational and multitasking skills.
- Exceptional communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle guest interactions with professionalism.
- Familiarity with reservation systems and basic administrative tasks.
Benefits:
- Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group.
- Unrivalled opportunities for progression across the Group.
- 28 days holiday, increasing with length of service up to 5 extra days.
- Recommend a friend scheme with great bonuses per individual referral.
- Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more.
- Reward programmes, long service awards, and staff recognition and incentives.
