Reception Team Leader

5 days ago


London, Greater London, United Kingdom Portico Corporate Reception Management Full time
Job Description

We are seeking a highly organized and customer-focused Reception Team Leader to join our team at Portico Corporate Reception Management.

The Front of House team is responsible for providing exceptional service to clients, visitors, and internal stakeholders. As a Reception Team Leader, you will play a key role in ensuring that the team delivers the highest level of customer care and personal service.

Key Responsibilities:

  • Meet and greet clients and visitors
  • Manage meeting rooms and switchboard
  • Liaise with building management to ensure client needs are met
  • Provide hands-on assistance to the Reception Manager

Requirements:

  • Strong organizational skills
  • Ability to multitask and prioritize tasks
  • Excellent attention to detail
  • Proven track record of supervising a reception team in a corporate or elite hotel environment

What We Offer:

  • Excellent holiday allowance
  • Pension contributions
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme
  • 24-hour personal helpline for employees
  • Access to our discounts and benefits platform
  • Training and development opportunities through our Training Academy


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