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Reception Team Supervisor

2 months ago

London, Greater London, United Kingdom Portico Corporate Reception Management Full time

Job Summary:

We are seeking a highly organized and customer-focused Reception Team Leader to join our team at Portico Corporate Reception Management. As a key member of our Front of House team, you will be responsible for providing exceptional service to clients, visitors, and internal stakeholders.

Key Responsibilities:

  • Meet and greet clients and visitors, ensuring a warm and welcoming experience
  • Manage meeting rooms, switchboard, and liaise with building management to meet client needs
  • Provide hands-on assistance to the Reception Manager, ensuring the team delivers high-quality customer care and personal service
  • Work collaboratively with the team to achieve excellent customer satisfaction and service delivery
  • Develop and implement processes to improve efficiency and productivity in the reception area

Requirements:

  • Proven track record of supervising a reception team in a corporate or elite hotel environment
  • Strong organizational skills, with the ability to multitask and prioritize tasks effectively
  • Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service
  • Ability to work in a fast-paced environment, with a high level of attention to detail
  • Positive and friendly attitude, with a desire to deliver exceptional service as part of a dynamic team

What We Offer:

  • A competitive salary of £34,608
  • A dynamic and supportive work environment, with opportunities for growth and development
  • A chance to work with a talented and friendly team, passionate about delivering exceptional service