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Reception Team Leader

2 months ago


London, Greater London, United Kingdom Portico Corporate Reception Management Full time
Job Description

We are seeking a highly organized and customer-focused Reception Team Leader to join our team at Portico Corporate Reception Management.

The Reception Team is responsible for providing exceptional customer service to clients, visitors, and internal stakeholders. As a Reception Team Leader, you will play a key role in ensuring that the team delivers the highest level of service and support.

Key Responsibilities:

  • Provide hands-on assistance to the Reception Manager to ensure seamless day-to-day operations
  • Supervise and coordinate the activities of the Reception Team to meet customer service standards
  • Liaise with building management to ensure that client needs are met
  • Manage meeting room bookings and switchboard operations

Requirements:

  • Strong organizational skills and ability to multitask
  • Excellent communication and interpersonal skills
  • Proven track record of supervising a reception team in a corporate or elite hotel environment
  • Ability to work rotating shifts, including evenings and weekends

What We Offer:

  • Competitive salary: £34,608
  • Excellent holiday allowance
  • Pension contributions
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme
  • 24-hour personal helpline for employees
  • Access to Choices, our discounts and benefits platform