Customer Service Liaison

5 days ago


Malmesbury, Wiltshire, United Kingdom Siamo Recruitment a division of Siamo Group Full time
UK Consumer Support Executive

We are seeking an experienced UK Consumer Support Executive to join our alarm activation team, supporting our client's growing consumer base.

This role involves managing customer relationships, processing work orders, and handling complaints.

About the Role
  • Manage customer relationships and arrange quotes
  • Review customer cases and issue responses
  • Deal with inbound customer enquiries and process work orders
  • Provide aftercare and manage client requests
  • Handle invoice queries and issue customer invoices
  • Perform general administration duties
Key Responsibilities
  • Excellent communication skills and attention to detail required
  • Previous exposure in an administrative or customer service role beneficial
  • Able to multitask and prioritise workload
Benefits
  • 10% annual bonus scheme
  • 20 day annual leave entitlement with bank holidays
  • Life Insurance
  • Free onsite parking
  • Company pension scheme

Estimated salary £25,000 - £30,000 per annum. This role requires working on a 4 on 4 off rota from 07:00 am - 19:00 pm.



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