Customer Service Liaison
5 days ago
We are seeking an experienced UK Consumer Support Executive to join our alarm activation team, supporting our client's growing consumer base.
This role involves managing customer relationships, processing work orders, and handling complaints.
About the Role- Manage customer relationships and arrange quotes
- Review customer cases and issue responses
- Deal with inbound customer enquiries and process work orders
- Provide aftercare and manage client requests
- Handle invoice queries and issue customer invoices
- Perform general administration duties
- Excellent communication skills and attention to detail required
- Previous exposure in an administrative or customer service role beneficial
- Able to multitask and prioritise workload
- 10% annual bonus scheme
- 20 day annual leave entitlement with bank holidays
- Life Insurance
- Free onsite parking
- Company pension scheme
Estimated salary £25,000 - £30,000 per annum. This role requires working on a 4 on 4 off rota from 07:00 am - 19:00 pm.
-
Customer Support Liaison
2 days ago
Malmesbury, Wiltshire, United Kingdom Siamo Group Full timeRole Overview: As a Customer Support Liaison, you will play a pivotal role in managing customer relationships and site requirements for our client, a thriving firm specializing in commercial property management. With a growing client base and a strong focus on site safety, this position offers a unique opportunity to develop your skills in a dynamic and...
-
Customer Service Liaison
2 days ago
Malmesbury, Wiltshire, United Kingdom Siamo Recruitment a division of Siamo Group Full timeWe're looking for a talented Customer Service Executive to join our client's alarm activation team. In this role, you'll play a crucial part in driving business growth by delivering top-notch customer service and building strong relationships with clients. With a focus on portfolio management and customer journey optimization, you'll be working closely with...
-
Customer Service Representative
5 days ago
Malmesbury, Wiltshire, United Kingdom KSB Recruitment Full timeFront Desk RoleWe are looking for a skilled and efficient Receptionist to join our client's team in Malmesbury. As a key member of the front desk team, you will be responsible for delivering excellent customer service, managing guest arrivals and departures, and handling bookings with professionalism and accuracy.Job Description:The ideal candidate will have...
-
Customer Service Representative
3 weeks ago
Malmesbury, Wiltshire, United Kingdom Siamo Group Ltd Full timeAbout the RoleWe are working with a leading provider of property and site security solutions, seeking a skilled Customer Service Executive to join their alarm activation team.Key ResponsibilitiesDevelop and maintain strong relationships with clientsProvide exceptional customer service and supportCollaborate with internal teams to resolve issues and improve...
-
Customer Service Representative
5 days ago
Malmesbury, Wiltshire, United Kingdom Siamo Group Ltd Full timeWe are seeking a Customer Service Representative to join our thriving team at Siamo Group Ltd. This is an exciting opportunity to work with a specialist in property and site security, providing exceptional customer experiences and managing client relationships.Job OverviewThe ideal candidate will have previous experience in an administrative or customer...
-
Customer Service Coordinator
4 days ago
Malmesbury, Wiltshire, United Kingdom Siamo Recruitment a division of Siamo Group Full timeAbout the RoleThis Client and Service Delivery Assistant position is an exciting opportunity for a confident communicator to provide exceptional customer experiences. Working in a hybrid environment, you will manage customer relationships, arrange quotes, and process work orders while maintaining a professional mindset and progressive growth.
-
Customer Service Representative
5 days ago
Malmesbury, Wiltshire, United Kingdom Siamo Group Ltd Full timeJob OverviewSiamo Group Ltd is seeking a passionate Customer Service Representative to join their thriving alarm activation team. As a key member of the team, you will play a vital role in developing and growing our client base.This is an exciting opportunity for individuals who are enthusiastic about providing exceptional customer service and contributing...
-
Customer Service Scheduler
2 days ago
Malmesbury, Wiltshire, United Kingdom Siamo Recruitment a division of Siamo Group Full timeWe have partnered with a dynamic company in the security field to find a highly skilled Scheduling Administrator. This role involves managing customer and site requirements, while coordinating internal engineers' schedules to address customer queries.Job Details:The estimated salary range for this role is £25,000 - £30,000 per annum, and you can expect a...
-
Customer Service Professional
2 days ago
Malmesbury, Wiltshire, United Kingdom Siamo Group Ltd Full timeAbout Siamo Group LtdWe are a thriving security specialist seeking a Night Owl looking for a career within our continuously growing operation.As a Customer Service Executive within our alarm activation team, you will become a key member of our business managing activations, raising responses, and being the client representative ensuring all measures are...
-
Senior Customer Service Lead
4 weeks ago
Malmesbury, Wiltshire, United Kingdom Siamo Group Ltd Full timeAbout UsSiamo Group Ltd is a leading provider of property and site security solutions in the UK, serving a growing consumer base.Job OpportunityWe are seeking a highly motivated Senior Customer Service Lead to join our alarm activation team. This role offers an exciting opportunity to develop and grow your skills in customer service while contributing to the...
-
Customer Service Portfolio Manager
4 weeks ago
Malmesbury, Wiltshire, United Kingdom Siamo Group Ltd Full timeWe are looking for a passionate Customer Service Executive to join our alarm activation team at Siamo Group Ltd, one of the UK's leaders in property and site security.As a key member of our team, you will develop, grow, and maintain a portfolio of clients, effectively managing the customer journey from a security and advice point of view. Your primary...
-
Customer Service Team Lead
5 days ago
Malmesbury, Wiltshire, United Kingdom Siamo Recruitment a division of Siamo Group Full timeJob SummaryWe are seeking a skilled and enthusiastic Customer Service Executive to join our alarm activation team at Siamo Recruitment, a division of Siamo Group. The successful candidate will be an effective communicator with a positive attitude, able to work collaboratively as part of a dynamic team.This role involves managing customer relationships,...
-
Customer Service and Scheduling Executive
5 days ago
Malmesbury, Wiltshire, United Kingdom Siamo Recruitment a division of Siamo Group Full timeScheduling and Administration SpecialistSiamo Recruitment, a division of Siamo Group, is looking for an experienced Scheduling and Administration Specialist to join our team. As a key member of our operations team, you will play a vital role in supporting the smooth running of our business.Your responsibilities will include managing customer relationships,...
-
Client Liaison Officer
2 days ago
Malmesbury, Wiltshire, United Kingdom Siamo Recruitment a division of Siamo Group Full timeWe are working with a thriving firm that is growing its client base and specializes in the security field. Our client manages a large portfolio of commercial properties, ensuring site safety is effectively managed and supported.">As a Client Service Administrator, you will be responsible for managing customer relationships, arranging quotes, and relationship...
-
Customer Support Manager
4 days ago
Malmesbury, Wiltshire, United Kingdom Siamo Recruitment a division of Siamo Group Full timeJob Title:Customer Support ManagerAbout the Role:We are seeking a passionate and dedicated Customer Support Manager to join our alarm activation team. As a key member of our team, you will be responsible for developing and maintaining relationships with our clients, providing exceptional customer service, and managing customer queries.Responsibilities:Manage...
-
Customer Relationship Manager
10 hours ago
Malmesbury, Wiltshire, United Kingdom Siamo Recruitment a division of Siamo Group Full timeSiamo Recruitment, a leading recruitment agency, has partnered with a reputable firm in the security field. The company manages a large portfolio of commercial properties, ensuring site safety is managed and effectively supported.About the OpportunityEstimated salary: £28,000 - £32,000 per annumThe successful candidate will be responsible for managing...
-
Customer Experience Specialist
2 days ago
Malmesbury, Wiltshire, United Kingdom Siamo Group Full timeJob Description: Service Operations CoordinatorAbout Us:Siamo Group is a thriving firm that provides specialist services within the security field. Our team manages a large portfolio of commercial properties, ensuring site safety is managed and supported effectively.Job Summary:This is a dynamic role that involves effective management of customer and site...
-
Customer Experience Specialist
2 days ago
Malmesbury, Wiltshire, United Kingdom Siamo Group Ltd Full timeWe're working with Siamo Group Ltd, a leading firm in property and site security. This role offers an exciting opportunity to develop your career as a Client Relationship Manager.As Customer Experience Specialist, you will be responsible for developing, growing, and maintaining relationships with clients, providing exceptional customer service and support....
-
Customer Support Specialist
2 days ago
Malmesbury, Wiltshire, United Kingdom Siamo Group Ltd Full timeCompany Overview: Siamo Group Ltd is a thriving firm that specializes in the security field, managing a large portfolio of commercial properties to ensure site safety and effective support. Our client's growth is attributed to their expanding client base.Job Description: As the Customer Service Executive, you will effectively manage customer and site...
-
Customer Support Team Lead
2 days ago
Malmesbury, Wiltshire, United Kingdom Siamo Group Ltd Full timeWith a growing consumer base, Siamo Group Ltd is seeking a passionate Customer Service Executive to join their alarm activation team in the UK. This role is ideal for individuals who are enthusiastic about delivering exceptional customer experiences and are looking to develop their skills in a dynamic environment.Job Description:This Customer Service...