Customer Service Liaison

2 days ago


Malmesbury, Wiltshire, United Kingdom Siamo Recruitment a division of Siamo Group Full time

We're looking for a talented Customer Service Executive to join our client's alarm activation team. In this role, you'll play a crucial part in driving business growth by delivering top-notch customer service and building strong relationships with clients. With a focus on portfolio management and customer journey optimization, you'll be working closely with clients to understand their needs and develop tailored solutions to meet those needs. A competitive salary of £32,000 - £35,000 per annum reflects the importance of this role, and our comprehensive benefits package includes a 10% annual bonus scheme, 20 days' annual leave entitlement, life insurance, free onsite parking, and a company pension scheme. Our client is a thriving firm that has achieved significant success in recent years, growing its client base by over 30%. This specialist company operates within a bespoke industry, providing property and site security services to clients across the UK. As a key member of the team, you'll work on a 4-on-4-off rota from 07:00am to 19:00pm, ensuring seamless coverage and exceptional customer service. Key responsibilities include managing customer relationships, arranging quotes, reviewing custom proposals, and developing and maintaining a portfolio of clients. If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we'd love to hear from you.



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