Customer Service Team Lead

5 days ago


Malmesbury, Wiltshire, United Kingdom Siamo Recruitment a division of Siamo Group Full time
Job Summary

We are seeking a skilled and enthusiastic Customer Service Executive to join our alarm activation team at Siamo Recruitment, a division of Siamo Group. The successful candidate will be an effective communicator with a positive attitude, able to work collaboratively as part of a dynamic team.

This role involves managing customer relationships, arranging quotes, and providing relationship management. You will also handle inbound customer enquiries, process and act on work orders compiled by clients, manage client requests and provide aftercare, deal with invoice queries and issue customer invoices, and perform general administration duties.

Able to multitask and prioritize workload, the ideal candidate will have prior experience in an administrative or customer service role and confident communication skills with ability to build secure relationships. Progressive and professional mindset with desire to grow, previous experience with invoicing or customer queries is advantageous.

Estimated Salary: £27,000 - £32,000 per annum (dependent on experience)



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