Senior Customer Service Lead

1 day ago


Malmesbury, Wiltshire, United Kingdom Siamo Group Ltd Full time
About Us

Siamo Group Ltd is a leading provider of property and site security solutions in the UK, serving a growing consumer base.

Job Opportunity

We are seeking a highly motivated Senior Customer Service Lead to join our alarm activation team. This role offers an exciting opportunity to develop and grow your skills in customer service while contributing to the company's success.

Key Responsibilities
  • Develop and implement effective customer service strategies to enhance customer satisfaction and loyalty.
  • Maintain accurate records of customer interactions and feedback to inform future improvements.
  • Collaborate with cross-functional teams to ensure seamless delivery of services.
Required Skills and Qualifications
  • Degree in a relevant field (e.g., business, management) or equivalent experience.
  • Proven track record of delivering exceptional customer service in a fast-paced environment.
  • Excellent communication and problem-solving skills.
Salary and Benefits

The estimated salary for this position is £45,000 - £55,000 per annum, depending on experience. Additionally, you can expect a range of benefits, including access to ongoing training and development opportunities.

Why Join Us?

At Siamo Group Ltd, we value our employees' growth and well-being. As a Senior Customer Service Lead, you will have the opportunity to work with a dynamic team, develop new skills, and contribute to the company's mission to deliver exceptional customer experiences.



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