Customer Service Representative

4 weeks ago


Malmesbury, Wiltshire, United Kingdom Tandem Talent Ltd Full time

As a valued member of Tandem Talent Ltd, you'll be at the forefront of delivering exceptional service to outdoor enthusiasts.

Key Responsibilities:

  • Deliver outstanding service via telephone, chat, and email.
  • Build rapport quickly to understand and meet each customer's unique needs.
  • Represent our company with passion, ensuring a positive and friendly experience throughout the customer journey.
  • Drive sales through excellent customer service and product knowledge.
  • Maintain high accuracy and attention to detail.
  • Meet departmental and personal service level agreements and KPIs in line with company standards.

Requirements:

  • You have excellent people skills and a confident, positive attitude.
  • You bring experience in customer service and a passion for delivering exceptional results.

We're looking for a skilled and dedicated individual to join our Customer Care team. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you.



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